Automotive Sales Representative Resume Example Lithia Motors

AUTOMOTIVE SALES REPRESENTATIVE

Summary

Motivated Automotive Sales Associate driven to exceed standards for quality, service and sales numbers.

Skills

Experience

Lithia Motors | Johnston , IAAutomotive Sales Representative03/2021 - Current

Explained options and add-ons to increase customer knowledge and enhance profits per sale.
Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
Accompanied customers during test drives to explain valuable features and monitor safe return of vehicles.
Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
Maintained current store, product and promotional knowledge to drive consistent sales.
Worked with off-site locations to find desired items for customers.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.

Caliber Collision | Naples , FLAutomotive Detailer11/2020 - Current

Waxed exterior of vehicles and removed it with soft cloth, buffing to brilliant shine.
Inspected vehicles prior to service and immediately afterwards to make sure there was no damage.
Washed various vehicles each day for dealership delivery.
Identified issues affecting safety and brought up to shift supervisor for resolution.
Provided on-site detailing services to clientele at worksite locations.
Vacuumed car interiors to remove any dirt and debris.
Used steam cleaning equipment to remove dirt from engine and engine compartment.
Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
Cleaned cars both externally and internally by hand or by use of automated equipment.
Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation.
Managed order processing and inventory logging to achieve efficient and functioning workplace.
Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
Verified proper stickers and plates were attached to vehicle to establish status of vehicle.
Scrubbed, scraped and sprayed machine parts, equipment and vehicles using scrapers, brushes, cloths, cleaners, disinfectants, vacuums and hoses.

Firstservice Residential | Cumming , GALandscaper11/2020 - 03/2021

Operated landscaping equipment to maintain grounds and remove trees.
Installed block and stone décor according to plans and specifications.
Pruned trees and bushes to improve visibility and shapes.
Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Planted bulbs, bushes, trees and flowers to enhance environment.
Read and followed landscaping plans to install plants and fixtures for residences and businesses.
Checked machinery and performed routine maintenance to prevent malfunction.
Operated and maintained basic landscaping equipment and vehicles.
Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
Removed and properly disposed of debris to maintain worksite safety.
Deployed sprinkler systems to provide grass, flowers and other landscaping adequate water to grow.
Prepared soil and gardens to plant with mulch and sod.
Cleared pathways of overgrowth, debris and snow to reduce hazards.
Dug irrigation trenches for play-area enclosures, gazebos and other small construction projects.
Removed poison ivy and other harmful plants while wearing protective gear.

Oregon Department Of Corrections | City , STATEGED Tutor01/2011 - 11/2020

Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
Instructed students and supported understanding of math concepts.
Stayed informed about new resources and learning strategies as well as detailed information about tutoring subjects.
Built student self-confidence by working through stages of all areas and concepts and using positive reinforcement techniques.
Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
Provided one-on-one tutoring sessions and which helped improve test scores.
Engaged students and made lessons entertaining to hold interest and encourage learning.
Reviewed, evaluated and marked assignments and examinations.
Communicated with teachers to provide students with comprehensive support.
Emphasized importance of good study habits and devised homework schedules to assist students in implementing tailored study plans.
Provided test preparation support for routine, standardized and college entrance examinations.
Taught students how to study, take notes and complete test questions.
Quizzed students on learning materials and used GED study guides and multiple techniques to help in subject matter recall.
Developed handouts, study materials and quizzes.

Education and Training

Institute For Extended Learning | City, StateGED02/2000

Universal Life Church | CityCredentials of Ministry in Pre-ministerial Studies04/2007

RSES Educational Foundation | CityHVAC Certification in HVAC Installation And Repair01/2018

Stratford Career Institute | CityDiploma in Electrician08/2012

Graduated With Highest Honors!

Stratford Career Institute | CityDiploma in Spanish As A Second Language07/2015

Graduated with Highest Honors!

Resume Overview

School Attended

Job Titles Held:

Degrees

GED
Credentials of Ministry in Pre-ministerial Studies
HVAC Certification in HVAC Installation And Repair
Diploma in Electrician
Diploma in Spanish As A Second Language