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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Motivated Automotive Sales Associate driven to exceed standards for quality, service and sales numbers.

Skills
  • Hardworking
  • Self Motivated
  • Works well with others
  • Compassionate
  • Competitive
  • Quick Learner
  • Adaptive
Experience
03/2021 to Current Automotive Sales Representative Lithia Motors | Johnston, IA,
  • Explained options and add-ons to increase customer knowledge and enhance profits per sale.
  • Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
  • Accompanied customers during test drives to explain valuable features and monitor safe return of vehicles.
  • Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
  • Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Worked with off-site locations to find desired items for customers.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
11/2020 to Current Automotive Detailer Caliber Collision | Naples, FL,
  • Waxed exterior of vehicles and removed it with soft cloth, buffing to brilliant shine.
  • Inspected vehicles prior to service and immediately afterwards to make sure there was no damage.
  • Washed various vehicles each day for dealership delivery.
  • Identified issues affecting safety and brought up to shift supervisor for resolution.
  • Provided on-site detailing services to clientele at worksite locations.
  • Vacuumed car interiors to remove any dirt and debris.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
  • Cleaned cars both externally and internally by hand or by use of automated equipment.
  • Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation.
  • Managed order processing and inventory logging to achieve efficient and functioning workplace.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
  • Verified proper stickers and plates were attached to vehicle to establish status of vehicle.
  • Scrubbed, scraped and sprayed machine parts, equipment and vehicles using scrapers, brushes, cloths, cleaners, disinfectants, vacuums and hoses.
11/2020 to 03/2021 Landscaper Firstservice Residential | Cumming, GA,
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Installed block and stone décor according to plans and specifications.
  • Pruned trees and bushes to improve visibility and shapes.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Planted bulbs, bushes, trees and flowers to enhance environment.
  • Read and followed landscaping plans to install plants and fixtures for residences and businesses.
  • Checked machinery and performed routine maintenance to prevent malfunction.
  • Operated and maintained basic landscaping equipment and vehicles.
  • Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
  • Removed and properly disposed of debris to maintain worksite safety.
  • Deployed sprinkler systems to provide grass, flowers and other landscaping adequate water to grow.
  • Prepared soil and gardens to plant with mulch and sod.
  • Cleared pathways of overgrowth, debris and snow to reduce hazards.
  • Dug irrigation trenches for play-area enclosures, gazebos and other small construction projects.
  • Removed poison ivy and other harmful plants while wearing protective gear.
01/2011 to 11/2020 GED Tutor Oregon Department Of Corrections | City, STATE,
  • Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
  • Instructed students and supported understanding of math concepts.
  • Stayed informed about new resources and learning strategies as well as detailed information about tutoring subjects.
  • Built student self-confidence by working through stages of all areas and concepts and using positive reinforcement techniques.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
  • Provided one-on-one tutoring sessions and which helped improve test scores.
  • Engaged students and made lessons entertaining to hold interest and encourage learning.
  • Reviewed, evaluated and marked assignments and examinations.
  • Communicated with teachers to provide students with comprehensive support.
  • Emphasized importance of good study habits and devised homework schedules to assist students in implementing tailored study plans.
  • Provided test preparation support for routine, standardized and college entrance examinations.
  • Taught students how to study, take notes and complete test questions.
  • Quizzed students on learning materials and used GED study guides and multiple techniques to help in subject matter recall.
  • Developed handouts, study materials and quizzes.
Education and Training
Expected in 02/2000 GED | Institute For Extended Learning, Spokane, WA GPA:
Expected in 04/2007 Credentials of Ministry | Pre-ministerial Studies Universal Life Church, Modesto, CA, GPA:
Expected in 01/2018 HVAC Certification | HVAC Installation And Repair RSES Educational Foundation, Rolling Meadows, IL, GPA:
Expected in 08/2012 Diploma | Electrician Stratford Career Institute, Mount-Royal, QC, GPA:

Graduated With Highest Honors!

Expected in 07/2015 Diploma | Spanish As A Second Language Stratford Career Institute, Mount-Royal, QC, GPA:

Graduated with Highest Honors!

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Resume Overview

School Attended

  • Institute For Extended Learning
  • Universal Life Church
  • RSES Educational Foundation
  • Stratford Career Institute
  • Stratford Career Institute

Job Titles Held:

  • Automotive Sales Representative
  • Automotive Detailer
  • Landscaper
  • GED Tutor

Degrees

  • GED
  • Credentials of Ministry
  • HVAC Certification
  • Diploma
  • Diploma

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