Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.
Highly empathetic and supportive team player.
Personal Shopper, Bergdorf Goodman; NYC, NY
Promoted by upper management to take over the Director of Personal Shopping's clientele and customer list. Trained and mentored by elite and famous Personal Shopper, Betty Halbreich, as well as the Director of Personal Shopping.
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