LiveCareer-Resume

automotive sales consultant resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

Highly empathetic and supportive team player.

Skills
  • Self-motivated professional
  • Problem-solving abilities
  • Adaptive team player
  • Active listening
  • Customer relations
  • High-energy attitude
  • Sales expertise
  • Verbal communication
  • Sales and marketing
  • Complaint handling
  • Customer service skills
  • Customer care
  • Needs analysis
  • Sales techniques
Experience
Automotive Sales Consultant, 10/2017 to 09/2019
Autonation, Inc.Savannah, GA,
  • Promoted to Product Specialist for British Automotive Company's Lotus sports car.
  • Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
  • Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
  • Explained options and add-ons to increase customer knowledge and enhance profits per sale.
  • Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
  • Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
  • Recorded sales orders, processed paperwork and delivered documentation to customers to finalize sales process.
  • Accompanied customers during test drives to explain valuable features and monitor safe return of vehicles.
  • Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
Interior Design Consultant, 02/2016 to 01/2017
RhSan Antonio, TX,
  • Used 3D software to allow customers to clearly visualize completed projects, creating "wow effect."
  • Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
  • Visited home sites when necessary to assess and fulfill customer needs.
  • Collaborated closely with customers, adjusting plans as needed to satisfy client needs and requirements.
  • Created professional presentations to creatively communicate design intent and direction.
  • Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services.
  • Created custom design boards with attention to detail for visual representation, including samples of fabrics, wall finishes and flooring.
  • Assisted clients successfully by choosing furnishings consistent with preferences and budget.
  • Expertly sourced fabrics and carpets to meet customers' expectations and budgets.
  • Determined styles, size and arrangement of illustrations and graphics.
  • Prepared layouts and drawings in compliance with established templates and design standards.
E-Commerce Assistant, 06/2016 to 08/2016
Goodwill Industries Of Central Michigan's HeartlandJonesville, MI,
  • Worked with vendors and supply distributors to negotiate bulk discounts.
  • Worked remotely, to assist a colleague to promote his e-commerce business.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review.
  • Sourced new vendors and suppliers to boost product offerings and increase profit margins.
Fashion Stylist, 06/2011 to 01/2013
Ascena Retail GroupKendall Lakes, FL,
  • Doubled sales during the Holidays, by coming up with the innovative idea of hand delivering regular clients one earing, with a note to come into the store to receive the matching one free.
  • Made monthly sales targets, and made commissions weekly.
  • Responded to and managed client issues and problems; Remained available to solve problems and/or suggest alternatives
  • Performed routine and expected duties including assisting with staff scheduling and supervision, ensuring cash drawers were balanced and compliance with all company guidelines involved with safety, loss prevention, and cash handling procedures
  • Managed the entire shopping experience for the client, putting together outfits and providing personalized style tips.
  • Performed various administrative duties, including checking invoices, preparing special orders and ensuring deliveries.
  • Marketed other items, including jewelry, shoes and hats, that would complete outfits or boost new wardrobes.
  • Developed long lasting relationships with clients through one-on-one interactions in the store.
  • Created mood boards by researching current fashion trends and competitor activity.
  • Assisted with the styling of unique looks for runway presentation.
  • Helped brand awareness by assisting in merchandising and handling display setups.
  • Greeted each client and asked questions to determine fashion needs.
Education and Training
Associate of Arts: Illustration, Expected in
Fashion Institute of Technology - New York, NY
GPA:
Bachelor of Science: Textile Development And Marketing, Expected in
Fashion Institute of Technology - New York, NY
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Fashion Institute of Technology
  • Fashion Institute of Technology

Job Titles Held:

  • Automotive Sales Consultant
  • Interior Design Consultant
  • E-Commerce Assistant
  • Fashion Stylist

Degrees

  • Associate of Arts
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: