Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Microsoft Office proficiency
Meticulous attention to detail
Strong problem solver
Executive Management Support
Promoted to Practice Administrator within two years of employment.
Oversaw all aspects of scheduling and coordination of practice at multiple locations.
Maintained high employee retention and satisfaction through goal identification, support and achievement recognition.
Collaborated with teams, departments and customers to ensure on-time delivery of product.
Consistently recognized by management for providing superior customer service.
03/2015 to Current
Automotive Customer Service RepresentativeJaytec, LLC － Milan, MI
Served as main liaison between sales, engineering and production staff.
Provided support for GM and sales team in managing operation work flow in order to optimize customer satisfaction.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Coordinated all shipping department functions for team.
Contributed to 98% loading efficiency within allocated window time.
08/2009 to 12/2015
Massage TherapistShemick Chiropractic － Adrian, MI
Identified acute and chronic injuries.
Treated a complex and diverse patient population.
Educated clients on body-mechanics and self-care.
11/2005 to 04/2010
Practice AdministratorPinson Urology － Jackson, MI
Managed physician calendars, human resources, problem resolution, inventory, and marketing.
Wrote reports and correspondence from dictation and handwritten notes.
Received and screened a high volume of internal and external communications, including email and mail.
Developed and implemented patient record review that led to increased patient retention and decreased patient risk.
Bachelor of Science: BusinessSpring Arbor University － Spring Arbor, MI
Psychology/WritingAdrian College － Adrian, MIDean's List
Paramedical MedicineJackson Community College － Jackson, MIDean's List
Advanced Problem-Solving, Coordination, Computer Proficiency, Integration, and Communication.