automotive customer service representative resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Business writing
  • Proofreading
  • Schedule management
  • Meticulous attention to detail
  • Self-directed
  • Strong problem solver
  • Resourceful
  • Executive Management Support 
  • Promoted to Practice Administrator within two years of employment.  


  • Oversaw all aspects of scheduling and coordination of practice at multiple locations.
  • Maintained high employee retention and satisfaction through goal identification, support and achievement recognition.
Customer Service
  • Collaborated with teams, departments and customers to ensure on-time delivery of product.
  • Consistently recognized by management for providing superior customer service.
Automotive Customer Service Representative, 02/2015 - Current
Alliance Shippers, Inc. Wood Dale, IL,
  • Served as main liaison between sales, engineering and production staff.
  • Provided support for GM and sales team in managing operation work flow in order to optimize customer satisfaction.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Coordinated all shipping department functions for team.
  • Contributed to 98% loading efficiency within allocated window time.

Massage Therapist, 07/2009 - 11/2015
Grand Pacific Palisades Resort Tahoe Vista, CA,
  • Identified acute and chronic injuries.
  • Treated a complex and diverse patient population.
  • Educated clients on body-mechanics and self-care.
  • Licensed.
Practice Administrator, 10/2005 - 03/2010
Covenant Community Care Detroit, MI,
  • Managed physician calendars, human resources, problem resolution, inventory, and marketing. 
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Developed and implemented patient record review that led to increased patient retention and decreased patient risk.
Bachelor of Science: Business, Expected in Current
Spring Arbor University - Spring Arbor, MI
Status -
: Psychology/Writing, Expected in 2014
Adrian College - Adrian, MI
Status - Dean's List
: Paramedical Medicine, Expected in
Jackson Community College - Jackson, MI
Status - Dean's List
Advanced Problem-Solving, Coordination, Computer Proficiency, Integration, and Communication.

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Resume Overview

School Attended

  • Spring Arbor University
  • Adrian College
  • Jackson Community College

Job Titles Held:

  • Automotive Customer Service Representative
  • Massage Therapist
  • Practice Administrator


  • Bachelor of Science

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