Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated individual motivated to improve service satisfaction and contribute to overall Company success. Well-developed communicator versed in service solutions. Also, a reliable and friendly individual adept at learning and mastering new concepts and skills. Passionate about helping or assisting Customers and which creates a fulfilling feeling of satisfaction.

Skills
  • Cash handling accuracy
  • Inventory control
  • Corporate vision and values
  • Janitorial services
  • Cheerful and energetic
  • Superior organization skills
  • Strong communication skills
  • Flexible schedule
  • Courteous demeanor
  • Excellent multi-tasker
  • Office equipment proficiency
  • MS Office proficient & other computer software.
  • Effective team player
  • Detail-oriented
  • Resolution-oriented
  • Organized
  • Types: 25-40 wpm
Education and Training
PROVIDENCE VOCATIONAL SCHOOL Daly City, California Expected in 11/1998 Graduated ( NOT, Certified by the State) : Certified Nursing Assistant (CNA) - GPA :
OCEANA HIGH SCHOOL Pacifica, California, Expected in 06/1984 High School Diploma : - GPA :
Experience
City Of Madison - Attendant
Madison, WI, 03/2019 - 10/2019
  • Achieved mutual agreements and cleared up miscommunications by working with all parties to reach a win-win solution.
  • Provided excellent service and attention to Customers in face-to-face encounter and through phone orders.
  • Improved operations by working with Owner and Customers to find workable solutions.
  • Eliminated safety hazards, removed soiled items and collected trash from Customer areas.
  • Maintained cleanliness, neatness and organization of all areas.
  • Managed wide variety of customer service and administrative tasks to resolve Customer issues.
  • Answered Customers' questions and addressed problems and complaints in person and via phone.
  • Responded to questions about local area and Company services.
  • Improved profit margins by streamlining operations and workflow and negotiating new Vendor contracts for materials and supplies.
  • Stocked and rotated inventory regularly.
  • Logged all daily shipping and receiving orders.
  • Educated Customers on product and service offerings.
  • Capitalized on opportunities to enhance Customer experiences and bring in repeated business.
  • Expressed appreciation for patronage, inviting and encouraging Customers return visits.
  • Assisted with refilling the coin machine and the handling of cash.
  • Generates a daily report of all transactions, for the balancing of the cash.
  • Heavy Customer relations and contacts.
Absolut Care - Business Office Assistant
Orchard Park, NY, 08/2010 - 12/2016
  • Types: 25-40 wpm.
  • Prepared written memos for distribution.
  • Ran Errands for Management and Clients.
  • Answered phones and routed calls to appropriate team members.
  • Counted and reconciled petty cash log to support Accounting records.
  • Obtained documents, clearances, certifications and approvals from Management, Vendors, Clients and Employees
  • Assisted in the performance of initial Client assessments and analyses to begin our Welcome process.
  • Operated office equipment, such as copy machine, scanner, computer, fax machine, scale, postage machine and printer.
  • Ordered office supplies for supply closet inventory.
  • Sorted incoming mail/outgoing mail and distribute to appropriate Employees or Management staff..
  • Organized paper filing system to maintain accurate records.
  • Answered multi-line phone system with accuracy, as well as screening of all Management calls before being routed.
  • Managed, rented, scheduled and prepared meeting room calendar for various types of events.
  • Monitored the inventory of office supplies.
  • Ordering of offices supplies, etc.
  • Greeted visitors with friendly and professional demeanor.
  • Assisted in general accounting procedures including accounts receivable, accounts payable and account reconciliation.
  • Created a variety of documents including memos, lists, labels, correspondence and reports, etc. and checked them for accuracy and completeness.
  • Accepted and processed payments from our Clients, in person and over the telephone.
El Pollo Loco Holdings - Cashier
La Puente, CA, 07/2008 - 02/2009
  • Knowledge and usage of register.
  • Cashier duties and Customer Relations/Contact.
  • Heavy cash-handling generates and balancing at end of shift.
  • Greeted incoming Customers with a friendly smile and provided knowledgeable service of their orders.
  • Developed long-term relationships with Customers increasing repeated business.
  • Resolved Customer complaints and fostered Customers loyalty.
  • Achieved up sales goals for the Company's promo like specialty drinks, desserts, etc.
  • Receives, checks and arranges food orders, whether in-store or carry-out orders to properly ensure order is complete.
  • Replenished supplies like condiments, napkins, bags, cups, coffee, etc. frequently.
  • Protects Staff and Customers from infection by cleaning, sterilizing, and sanitizing surfaces and equipment.
  • Offered details about menu items and suggested choices to meet Customers satisfaction.
  • Setup orders by tickets and processed payments with POS system.
  • Knowledge and troubleshoot issues with cash registers, card scanners and printers.
  • Processed Customers payments quickly and returned exact change along with their receipts.
  • Learned other position roles to provide coverage and keep store operational.
  • Processed order transactions, including debit and cash operations.
  • Delivered top quality Customer Service in a professional manner while managing multiple tasks.

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Resume Overview

School Attended

  • PROVIDENCE VOCATIONAL SCHOOL
  • OCEANA HIGH SCHOOL

Job Titles Held:

  • Attendant
  • Business Office Assistant
  • Cashier

Degrees

  • Graduated ( NOT, Certified by the State)
  • High School Diploma

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