LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Personable and dedicated attendant with 3 years of experience in retail sales and customer service. Proven communication skills, adaptability, and trustworthiness. Eager to contribute to company success and to delivering a superb experience for the customer with a friendly, positive attitude.

Skills
  • Computer skills
  • Conflict resolution
  • Work ethic
  • Organizational skills
  • Corporate standards
  • Troubleshooting
  • Credit card payment processing
  • Shipping and receiving understanding
  • Retail sales customer service
  • Store maintenance
  • Technologically savvy
  • Merchandise restocking
  • Cash management
  • POS systems
  • Microsoft Excel and PowerPoint
  • MS Word, Excel and Outlook
  • Multitasking
  • Time Management
Education and Training
Snow College Richfield, UT, Expected in 09/2019 GED : - GPA :
Experience
International Paper Company - Attendant
Pine Hill, AL, 02/2019 - Current
  • Process payments via cash, credit and debit cards and count back change to customers.
  • Refill outdoor window maintenance stations with cleaning supplies.
  • Maintain adequate beverages and ice in refrigerator and soda machines for customer convenience.
  • Inspect identification to determine proper age of customers for alcohol and cigarettes.
  • Eliminate safety hazards and collect trash from customer areas.
  • Resolve all customer issues to maintain high standards of customer satisfaction.
  • Respond to questions about local area and company services.
  • Maintain cleanliness, neatness and organization of all areas.
  • Manage wide variety of customer service and administrative tasks to resolve customer issues.
  • Activate fuel pumps to fill fuel tanks of vehicles with gasoline or diesel fuel.
  • Process an average of 100 transactions each day to keep workflows moving smoothly.
  • Balance cash drawer daily and perform all opening and closing duties.
  • Inspect, count and sign for incoming deliveries from vendors.
  • Examine packages and goods for damage and notify vendors of specific issues requiring replacement.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Partners Healthcare System - Customer Service Specialist
Amherst, MA, 01/2016 - 07/2016
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped customers find specific products, answered questions and offered product advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Inspected items for damage and obtained replacements for customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Subway - Sandwich Artist/Cashier
City, STATE, 01/2014 - 04/2014
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Operated cash register, collected payments and provided accurate change.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Completed efficient store opening and closing procedures each day.
  • Organized food preparation stations and replenished supplies regularly.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Verified orders and bagged items for easy transport.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Answered guest questions, delivering most accurate and updated information available.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in three-compartment sink.

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Resume Overview

School Attended

  • Snow College

Job Titles Held:

  • Attendant
  • Customer Service Specialist
  • Sandwich Artist/Cashier

Degrees

  • GED

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