Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Hardworking and trustworthy individual seeking a position in a team-oriented environment. Adept in multitasking and maintaining the grace and efficiency in a high-pressure situations to serve all of the customer needs, to deliver exceptional service and boost business revenues and where I may utilize my variety of experiences I have obtained from my employments, etc.

Also, with a solid background and a dedicated Administrative professional who is focused on delivering exceptional clerical and operational support to Clients and Management. With a personable and communicative individual with a friendly demeanor and has a sound judgment to handle diverse tasks with minimal oversight and comfortable working in a fast-paced, demanding office environment. Well-versed in managing office supplies, paperwork, computer knowledge, typing of documents, and any projects need necessary.

  • Experience in a variety of fields (from past experiences).
  • Inventory control.
  • Safety understanding.
  • Front desk communications.
  • High-energy attitude.
  • Office equipment proficiency.
  • Invoice processing.
  • Inbound and outbound calling.
  • Inventory control procedures.
  • Organized.
  • Effective team player.
  • Excellent multi-tasking.
  • MS Office proficient and other software's.
  • Detail-oriented.
  • Cash handling accuracy.
  • Store maintenance.
  • Data entry.
  • Types:. 25-45 wpm.
ATTENDANT, 03/2019 to 10/2019
Sp Plus CorporationDana Point, CA,
  • Maintained cleanliness, neatness and organization of all areas.
  • Eliminated safety hazards, removed soiled items and collected trash from customer areas.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Responded to questions about local area and company services.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Educated customers on product and service offerings.
  • Replenished shelves to maintain adequate merchandise levels.
OFFICE ASSISTANT, 08/2010 to 12/2016
Mercy Medical Center - CantonCleveland, OH,
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Received and screened high volume of internal and external communications.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Dispersed incoming mail to correct recipients throughout office.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Maintained up-to-date department organizational chart.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Documented daily office activities in report logs for senior management review, smoothly implementing suggested operational changes to eliminate process gaps.
  • Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
  • Guided team members to minimize delays and maintain high-quality daily production.
  • Created PowerPoint presentations used for business development.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Facilitated working relationships with co-tenants and building management.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
CASHIER/COUNTER CLERK, 07/2008 to 02/2009
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Consistently provided exceptional service and attention to customers and stakeholders.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
Education and Training
High School Diploma: , Expected in 06/1984

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