LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • AT&T Trainer
Please provide a type of job or location to search!
SEARCH

AT&T Trainer Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
AT&T TRAINER
Summary

To partner with an organization where I can contribute to training and operation's process execution, measurement, analysis and reporting. My skill set as a trainer, manager and sales professional will help an organization improve on all measurable metrics.

Experience
AT&T Trainer08/2014 to CurrentCompany NameCity, State
  • Responsible for all aspects of provisioning of new hire sales professionals (SP) for the AT&T MSS line of business including setting corporate expectations, systems access, AT&T application and domain access and sales training.
  • Also responsible for the continued training of existing SPs on new and evolving AT&T products and services.
  • My operational responsibilities are providing the training team with operational support for Convergys and AT&T process and compliance procedures and documentation.
Streamline Coach/ Team Support Specialist02/2014 to 08/2014
  • Responsible for transitioning SPs from the training environment (classroom) to the operations environment (production floor).
  • Provided sales coaching, sales transition improvement, customer service support and customer persona identification.
  • Also monitored and managed call metrics, quality metrics and management escalations.
Sales Professional07/2013 to 02/2014
  • Responsible for providing AT&T customers information on AT&T products and services, account management and dispute resolution.
  • Provided subscribers with self-service options, one stop accountability and enhanced AT&T product knowledge.
Track Attendant11/2012 to 05/2013Company NameCity, State
  • Responsible for the safety and satisfaction of park guests.
  • Managed park assets including go-carts, golf courses, batting cages and arcade rooms.
  • Also responsible for party room bookings and events.
Victim Advocate Assistant04/2012Company NameCity, State
  • Responsible for assisting advocates with sexual violence research presentations.
  • Also delivered presentations, represented the Center in community events and created awareness of the importance of sexual violence education.
Education
Bachelor of Art: CriminologyMay 2012University of South Florida

Minor in Sociology

Skills

account management, coaching, customer service, documentation, access, presentations, quality, research, safety, sales, sales training, SPs

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • University of South Florida

Job Titles Held:

  • AT&T Trainer
  • Streamline Coach/ Team Support Specialist
  • Sales Professional
  • Track Attendant
  • Victim Advocate Assistant

Degrees

  • Bachelor of Art : Criminology May 2012

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
AT&T-Digital-Life-Technician-resume-sample

AT&T Digital Life Technician

Durand, Michigan

Call-Center-Rep-DirecTV--AT&T-resume-sample

Call Center Rep DirecTV AT&T

Hephzibah, Georgia

AT&T-CUSTOMER-SERVIVE-AN-BILLING-resume-sample

AT&T CUSTOMER SERVIVE AN BILLING

Miami Gardens, Florida

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.