LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • AT&T CUSTOMER SERVIVE AN BILLING
Please provide a type of job or location to search!
SEARCH

AT&T CUSTOMER SERVIVE AN BILLING Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
AT&T CUSTOMER SERVIVE AN BILLING
Career Overview

Highly enthusiastic customer service professional with [] years client interface experience.Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.Personable and responsible Cashier with [] years in retail and customer service. Solid team player with upbeat, positive attitude.


Core Strengths Active listening skills Strong organizational skills Sharp problem solver Markdown/promotional procedures Energetic work attitude Adaptive team player Telephone inquiries specialist Telecommunication skills


Accomplishments Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Cash handling accuracy
  • Customer- and service-oriented
  • Loss prevention comprehension
  • Inventory control procedures
  • Excellent communication skills
  • Ability to mediate disputes
Accomplishments

Project Management

  • Worked directly with [departments, clients, management] to [decisive action].

Supervision

  • Supervised team of three staff members.

Process Improvement

  • Created new departmental procedures manual.
  • Assessed organizational training needs.

Competitive Analysis

  • Performed competitive analysis to make recommendations for future company growth.
  • Creative Problem Solving:
  • Resolved product issue through consumer testing.
  • Protective Services
  • Applied safety procedures and policies as outlined in Department Safety Manual.

Work Experience
AT&T CUSTOMER SERVIVE AN BILLINGApr 2011 to Jan 2015
TELERPERFORMANCE - Boca Raton, FL
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.organised weekly sales reports for the sales department to track product success.Created new processes and systems for increasing customer service satisfaction.Trained [] new employees quarterly.Achieved high sales percentage with consultative, value-focused customer service approach.Computed accurate sales prices for purchase transactions.Ranked as most effective department sales representative in the local region out of [] representatives.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Exceeded personal sales goals for [Number] quarters in a row.Educated customers on product and service offerings.
SECURITY GUARD Jan 2015 to May 2015
ALLIED SECURITY SERVICE - Miami Beach, FL

Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring the premises.Monitored the entire facility using CCTV while simultaneously performing dispatch duties.Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.Responded quickly to medical emergencies, bomb threats and fire alarms.Reported all incidents, accidents and medical emergencies to law enforcement.Answered alarms and investigated disturbances.

CUSTOMER SERVICE/CASHIERApr 2006 to Dec 2008
WALMART SUPER CENTER - Miami Gardens, FL
  • Computed Data Reports Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
  • Promoted to [] after [] months of employment.Promoted to [] after [] months of employment.
  • Answered customers' questions and addressed problems and complaints in person and via phone.Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Opened and closed the store, which included counting cash drawers and making bank deposits.Communicated merchandise needs and issues to appropriate supervisors in a timely manner.
SECURITY GUARDFeb 2003 to Jul 2005
keystone Security GUARD - MIAMI, FL
  • Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
  • Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gate.
CUSTOMER SERVICE T MOBLIE Jan 2002 to Jun 2002
UNITED COLLECTION - Miami Beach, FL
  • Answered customers' questions and addressed problems and complaints in person and via phone.Processed an average of [Number] transactions each day in a timely manner.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Exceeded personal sales goals for [Number] quarters in a row.Maintained visually appealing and effective displays for the entire store.
Educational Background
High School Diploma1998SOUTH DADE SR HIGH - HOMESTEAD , HOMESTEAD MIAMI, USA

SOUTH DADE SR HIGH - HOMESTEAD, FL, UNITED STATES Coursework in Emergency Preparedness.Child Abuse Awareness training.Emphasis in Child Development. Coursework in Behavior ManagementContinuing education in

Early Childhood EducationEmphasis in Child Development
Skills

approach, client, customer service, doors, Emergency Preparedness, financial, windows, cameras, policies, processes, knowledge of store, SALES, sales reports, phone

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • TELERPERFORMANCE
  • ALLIED SECURITY SERVICE
  • WALMART SUPER CENTER
  • keystone Security GUARD
  • UNITED COLLECTION

School Attended

  • SOUTH DADE SR HIGH

Job Titles Held:

  • AT&T CUSTOMER SERVIVE AN BILLING
  • SECURITY GUARD
  • CUSTOMER SERVICE/CASHIER
  • CUSTOMER SERVICE T MOBLIE

Degrees

  • High School Diploma 1998
    Early Childhood

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
AT&T-Customer-Service-Representative-resume-sample

AT&T Customer Service Representative

Sykes

Lebanon, Oregon

AT&T-Customer-Service-Representative-resume-sample

AT&T Customer Service Representative

AT&T Smartwireless

Beavercreek, Oregon

AT&T-Click-to-Chat-Customer-Service-Representative-resume-sample

AT&T Click to Chat Customer Service Representative

Sutherland Global

Syracuse, New York

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.