Highly enthusiastic customer service professional with [] years client interface experience.Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.Personable and responsible Cashier with [] years in retail and customer service. Solid team player with upbeat, positive attitude.
Core Strengths Active listening skills Strong organizational skills Sharp problem solver Markdown/promotional procedures Energetic work attitude Adaptive team player Telephone inquiries specialist Telecommunication skills
Accomplishments Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
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Project Management
Supervision
Process Improvement
Competitive Analysis
Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring the premises.Monitored the entire facility using CCTV while simultaneously performing dispatch duties.Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.Responded quickly to medical emergencies, bomb threats and fire alarms.Reported all incidents, accidents and medical emergencies to law enforcement.Answered alarms and investigated disturbances.
SOUTH DADE SR HIGH - HOMESTEAD, FL, UNITED STATES Coursework in Emergency Preparedness.Child Abuse Awareness training.Emphasis in Child Development. Coursework in Behavior ManagementContinuing education in
approach, client, customer service, doors, Emergency Preparedness, financial, windows, cameras, policies, processes, knowledge of store, SALES, sales reports, phone
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