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AT&T Customer Service Representative Resume Example

Resume Score: 65%

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AT&T CUSTOMER SERVICE REPRESENTATIVE
Summary

Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.

Sales Associate with expertise in delivering support services and resolving customer complaints. Trained in previous companies university. Customer service and sales expert who identifies customer needs and delivers solutions to problems.Customer Service Associate knowledgeable of the latest trends in the market. Successful at converting calls into new sales.Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.

Highlights
  • Cheerful and energetic
  • Flexible scheduling
  • Effective team player
  • Superior organization skills
  • Dependable and reliable
  • Great under pressure
  • Positive competitive nature


  • Familiar with wireless activation systems (POS.com)
  • Familiar with various point of sale systems
  • Familiar with smart devices (smart phones tablets)
  • Punctual
Accomplishments
  • High school diploma 2011
  • Clackamas county Cadet
  • Leader in sales in connected devices
  • consistently surpassed quota each month
Experience
AT&T SmartwirelessJune 2011 to CurrentAT&T Customer Service Representative
Portland, OR

Recommended and helped customers select merchandise based on their needs.Exchanged returned merchandise for customers quickly and efficiently.Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.Confirmed that appropriate changes were made to resolve customers' problems.Informed customers about sales and promotions in a friendly and engaging manner.Tracked down sources of special products and services to meet customers' special needs.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.


General Manager Satvinder (Sunny) Virsingh: 503 327-9096

Taco BellJanuary 2010 to January 2011Taco Bell
Oergon city, Oregon

Confirmed that appropriate changes were made to resolve customers' problems.Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.Informed customers about sales and promotions in a friendly and engaging manner.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Supervisor Manager Rocio: 503 655-9064

Education
Oregon city High School2011Diplomaoregon city, oregon, clacamas county
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • AT&T Smartwireless
  • Taco Bell

School Attended

  • Oregon city High School

Job Titles Held:

  • AT&T Customer Service Representative
  • Taco Bell

Degrees

  • Diploma

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