associate trainer resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Enthusiastic associate eager to work efficiently at the task at hand. Practiced at working closely with new team members to build confidence and skills. Offering unmatched learning and leadership skills and talent in program delivery and development.

  • Food Preparation
  • Credit card processing
  • Cash register operations
  • Payment collection
  • Refunds and exchanges
  • Customer assistance
  • Stocking and Replenishing
  • POS Systems
  • Cash Drawer Management
  • Bagging and Packaging
  • Cash Register Operation
  • Refund Handling
  • Maintaining Store Appearance
  • Product Restocking
  • Retail Merchandising
  • Good telephone etiquette
  • Currency counting
  • Product knowledge
  • Guest inquiries
  • Order monitoring
  • Friendly demeanor
  • Order taking
  • Staff Training
  • Adaptability
  • Money handling
  • Question responses
  • Cleaning procedures
  • Time management skills
  • Cash register skills
  • Cleanliness
  • Coaching and mentoring
  • Shelf-cleaning
  • Cleaning and sanitizing
  • Machine adjustment
  • Quality control
  • Item packaging
  • Heavy Equipment Operation
  • Team building
  • Organization
  • Hand tool use
  • Team management
  • Communications
  • Training Coordination
  • Employee Training
  • Guest Services
  • Food Safety
  • Client Needs Assessment
  • Packaging
  • Visual Displays
  • Sorting
  • New Product Information
Work History
Associate Trainer, 10/2019 to 02/2020
Aetna Inc.Jamesburg, NJ,
  • Conducted assessments of employee understanding and performance.
  • Demonstrated correct procedures and compliance with standards at all times at a fast pace.
  • Assisted senior staff in course preparation methods, seminar organization and presentations promotions.
  • Completed training-related administrative tasks, such as scanning items , checking items before it being packaged.
  • Assisted in monitoring trainee performance to identify gaps in training.
  • Mentored employees during probationary period to answer questions and offer improvement strategies.
  • Maintained effective, consistent communication with managers, peers and other resource groups.
  • Trained up to 15 new employees in 1month on procedures such as clocking in on time, where to get you ppe and how to properly package an item.
  • Worked on an line examining products that are going to be packaged and shipped.
  • Built and wrapped pallets to secure shipment with freight carriers.
  • Packed, sealed and labeled boxes using printers and scanners.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Executed 198 inventory counts per hour.
Employee, 01/2019 to 10/2019
Tommy BahamaSeattle, WA,
  • Worked on an assembly line examining car parts at a fast pace.
  • Was moved to packing position where you packed over 13,000 units of car parts a night to be distributed to car companies.
  • Job requires high level of accuracy.
  • Identified and resolved employee issues and anticipated future needs by explaining, suggesting and providing information to successfully perform duties.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Delivered accurate, consistent and timely responses to HR process, system and policy requests and maintained contact until request was resolved.
  • Worked alongside global business leader to deploy new training strategies.
Cashier, 02/2018 to 08/2018
Tommy BahamaTroy, MI,
  • Operated and sanitized kitchen and food preparation equipment.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Packaged and labeled coffee and smoothie products and orders for to-go counter and drive-through window.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Handled over $900 worth of daily credit card and cash payments.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Processed payments and counted change to complete transactions.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Greeted at the least 100 customers per day and communicated effectively to obtain accurate orders.
  • Used varied meal preparation methods to create preselected food offerings for catering clients.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Cooked batches of food according to standard recipes.
  • Prepared and expedited food orders to support waitstaff and other team members.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work area.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Counted cash in register drawer at beginning and end of shift.
  • Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy.
Cashier, 10/2017 to 01/2018
Forever 21City, STATE,
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Assisted customers by answering questions and fulfilling requests.
  • Served needs of more than 100 customers in busy friendly environment.
  • Worked through holidays.
High School Diploma: , Expected in 05/2017 to Lincoln West Highschool - Cleveland, OH,

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Resume Overview

School Attended

  • Lincoln West Highschool

Job Titles Held:

  • Associate Trainer
  • Employee
  • Cashier
  • Cashier


  • High School Diploma

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