Motivated scrum master with more than 5 years in project management in the technology industry. Offers an in-depth understanding of project life-cycles, project development methodologies, and tailored agile ceremonies.
Certified Scrum Master
Driving continuous improvement
Web technologies and services
Persuasive communication style
Articulate and well-spoken
Associate Agile Team Member, 02/2015 to Current Capital One – Richmond, VA
Performed as a team member on an agile team focused on software delivery and support, working in Scaled Agile Framework (SAFe) environment.
Regularly led daily stand up meetings, planning sessions, backlog grooming sessions, and retrospectives.
Designed, built and maintained kanban board for project tracking, and developed user-friendly templates that were adopted by other teams.
Recommended process and systems improvements such as improved content management documentation, streamlined intake process for new work requests, and developed communication strategies for project status reports.
Monitored timelines and flagged potential issues to be addressed.
Implemented a set of comprehensive tracking processes to monitor content migration projects.
Identified and corrected performance issues.
Trained users in the proper use of hardware or software.
Followed internal procedures for change management, incident management and escalation.
Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
Project Coordinator/Content Manager - Contractor, 03/2011 to 02/2015 Strategic Staffing Solutions – Richmond, VA
Entering agile team user stories and cards into tracking tool and updating the burn down chart daily Planning and facilitating review, retrospective and task planning activities.
Maintaining projects in various project management tools.
Maintaining project risks/issues log and action item log; following up on risks/issues/action items that are past their target resolution dates/due dates.
Providing support for change request process
Set up staff workstations with PCs, Macs, phones and laptops.