- Montgomery Street, San Francisco, CA 94105
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Motivated scrum master with more than 5 years in project management in the technology industry. Offers an in-depth understanding of project life-cycles, project development methodologies, and tailored agile ceremonies.
- Certified Scrum Master
- Agile methodologies
- Requirements gathering
- Strategic planning
- Driving continuous improvement
| - Web technologies and services
- Program management
- Process improvements
- Persuasive communication style
- Articulate and well-spoken
|
Associate Agile Team Member, 01/2015 to Current
Capital One – City, STATE,
- Performed as a team member on an agile team focused on software delivery and support, working in Scaled Agile Framework (SAFe) environment.
- Regularly led daily stand up meetings, planning sessions, backlog grooming sessions, and retrospectives.
- Designed, built and maintained kanban board for project tracking, and developed user-friendly templates that were adopted by other teams.
- Recommended process and systems improvements such as improved content management documentation, streamlined intake process for new work requests, and developed communication strategies for project status reports.
- Monitored timelines and flagged potential issues to be addressed.
- Implemented a set of comprehensive tracking processes to monitor content migration projects.
- Identified and corrected performance issues.
- Trained users in the proper use of hardware or software.
- Followed internal procedures for change management, incident management and escalation.
- Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
Project Coordinator/Content Manager - Contractor, 02/2011 to 01/2015
Strategic Staffing Solutions – City, STATE,
- Entering agile team user stories and cards into tracking tool and updating the burn down chart daily Planning and facilitating review, retrospective and task planning activities.
- Maintaining projects in various project management tools.
- Maintaining project risks/issues log and action item log; following up on risks/issues/action items that are past their target resolution dates/due dates.
- Providing support for change request process
- Set up staff workstations with PCs, Macs, phones and laptops.
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