Ten years of professional experience in a large, fast-paced operations environment focusing on risk operations, financial services and customer service.
Operations Manager who excels in risk management and process improvement. Proactive in flagging and developing solutions for process inefficiencies. Seeking to apply management talents to drive long-term company growth.
*Strong leadership skills; able to prioritize, delegate tasks and make sound decisions quickly while maintaining a focus on the bottom line.
*Decisive problem solver; able to execute innovative solutions and process improvements to meet defined business goals.
*Excellent communicator, skilled in presenting complex concepts in a straightforward manner to diverse audiences.
coaching, consulting, credit, customer satisfaction, customer service, direction, driving, senior management, financial, leadership, managing, analyze market, meetings, Money, organizing, organizational, payment processing, policies, processes, quality, reporting, Research, settlements, service level agreements, strategic planning, telephone, workflow analysis
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