Highly efficient Manager with extensive experience delivering innovative solutions at the local and regional level. Expertise in employee relations, training, payroll and state and federal laws.
Mastery of Microsoft Office programs (Word, Excel, PowerPoint, Outlook, SharePoint)
Excellent management and leadership skills, with the ability to take necessary actions when required
Excellent communications skills
Time management and organization
Excellent interpersonal skills: works well with others, sensitive, supportive, motivates others, counsels, listens, delegates effectively
Grants and budget management experiencePersonnel records maintenance
New hire orientation
Hiring and retention
Training and development
Assistant Supervisor of Elections March 2014 to CurrentGlynn County Board of Elections － Brunswick, Georgia
Assists the Supervisor of Elections with planning, organization, coordination and activities of all Elections to ensure compliance with applicable State and Federal Laws, rules and regulations.
Recruits, supervises and trains volunteers (Poll Workers) engaged in coordinating elections.
Supervises office staff in performing election and voter registration duties.
Maintains new voters and voter changes in the State Voter Registration software application, prepare voter registration correspondence pursuant to Georgia Code guidelines.
Acts on behalf of the Supervisor of Elections during his/her absence.
Assists in planning, assigning and directing activities of subordinates in election preparation, voter registration, maintenance of files and precinct identification.
Prepares and maintains listings and verification of registered voters.
Provides general information to public concerning registration, deadlines, elected officials, governmental districts, terms of office and elections.
Oversees and maintains absentee process, including processing all requests, outgoing and incoming absentee ballots and preparing ballots for canvassing board review.
Prepare computer equipment and ballots for early voting.
Ensure voter history has been updated after each election.
Regional Manager March 2011 to July 2013Nightingale Services, Inc － St. Marys, Georgia
Explained human resources policies and procedures to all employees.Answered employee questions during the entrance and exit interview processes. Selected and interviewed candidates for all available positions. Assessed employee performance and issued disciplinary notices. Managed over [Number] personnel files according to policy and federal and state law and regulations. Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections. Served as a link between corporate management and employees by handling questions, interpreting and administering policies and helping resolve work-related problems.
Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
Resolve customer complaints regarding services.
Manage staff, preparing work schedules and assigning specific duties.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Prepare activity reports to inform coprorate management and case managers of the status and implementation plans of programs, services, and quality initiatives.
Develop instructional materials and conduct in-service and community-based educational programs.
Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs.
Refer patient, client, or family to appropriate community resources to assist in recovery from mental or physical illness and to provide access to services.
Represent organization at personnel-related hearings and investigations.
Oversee Medicaid and other insurance related paperwork and recordkeeping in accordance with Federal and State requirements.
Responsible for the maintenance and security of all patient and employee records.
Assure State and Federal regulatory compliance applicable to private home care agency rules regulations.
Program Manager July 2005 to December 2010Coastal Regional Commission － Darien, Georgia
Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
Recruit, interview, and hire or sign up volunteers and staff.
Establish and maintain relationships with other agencies and organizations.
Direct activities of professional staff members and volunteers.
Plan and administer programs for older adults.
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
Research and analyze community needs to determine program directions and goals.
Represent organization in relations with governmental and media institutions.
Act as consultant to contracted service providers regarding the interpretation of program-related federal, state, and county regulations and policies.
Speak to community groups to explain agency purposes, programs, and policies.
Prepared contracts, grants, requests for proposals.
Direct fundraising activities and the preparation of public relations materials.
Analyze proposed legislation, regulations, or changes to determine how agency services could be impacted.
Planner April 2002 to June 2005Southeast Georgia Regional Development Center － Waycross, Georgia
Plan and administer budgets for programs, equipment and support services.
Provide information or refer individuals to public or private agencies or community services for assistance.
Establish and oversee administrative procedures to meet objectives set by senior management.
Act as consultant to service providers regarding the interpretation of program-related federal, state, and county regulations and policies.
Speak to community groups to explain and interpret agency purposes, programs, and policies.
Perform clerical duties such as composing, typing and proofreading documents, scheduling appointments and meetings, handling mail and posting public notices.
Establish and maintain relationships with other agencies and organizations in the community to meet community needs and to ensure that services are not duplicated.
MBA : May 2003Brenau University － Gainesville, GeorgiaGPA: GPA: 3.91GPA: 3.91
BS : Human Resources Management, July 1999Brenau University － Gainesville, GeorgiaGPA: Cum Laude, Dean's ListHuman Resources Management Cum Laude, Dean's List