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assistant store manager resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • POS Systems Operations
  • Program Administration
  • Shift Scheduling
  • Assignment Delegation
  • Records Management
  • Performance Evaluations
  • Problem-Solving
  • Inventory Control
  • Mentoring and Coaching
  • Staff Supervision
  • Stock Rotations
  • Customer Service and Engagement
  • Store Opening and Closing
  • Records Maintenance
  • Issue Resolution
  • Attention to Detail
  • Verbal and Written Communication
  • Hiring and Training
  • Incident Reports
  • Cash Auditing
  • Customer Relations
  • Staff Scheduling
  • Staff Management
  • Order Management
  • Customer Experience
  • Inventory Counting
  • Customer Service
Experience
04/2022 to 06/2023
Assistant Store Manager Comoto Redwood City, CA,
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Running registers
  • Daily audits
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared staff work schedules and assigned team members to specific duties.
02/2020 to 01/2022
Resident Aide Manor Lake Hiram Hiram, GA,
  • Administered prescriptions to residents, complying with medication tracking procedures.
  • Assisted residents with bathing, hygiene, mobility and nutrition activities.
  • Supported residents during periods of emotional distress.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Facilitated resident transitions and contacted families regarding level of care.
  • Positioned residents for comfort and to prevent skin pressure problems.
  • Assisted over 10 residents with daily needs, personal hygiene, dressing and facility transfers.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Assisted residents with daily living activities as designated in care plans.
  • Provided close monitoring and observation of at-risk patients.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Requested and restocked supplies in tub rooms, linen storage and resident personal areas.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Aided residents with ambulation and use of walkers, canes and wheelchairs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Planned optimal meals based on established nutritional plans.
09/2020 to 04/2021
Resident Aide Manor Lake Hiram Hiram, GA,
  • Assisted residents with bathing, hygiene, mobility and nutrition activities.
  • Built trust and rapport with residents to assist with assimilation into community.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Facilitated resident transitions and contacted families regarding level of care.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Reported unusual symptoms and behaviors of residents to nurse.
  • Positioned residents for comfort and to prevent skin pressure problems.
  • Assessed status of residents continuously and reported observations to treatment team.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Assisted residents with daily living activities as designated in care plans.
  • Provided close monitoring and observation of at-risk patients.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Requested and restocked supplies in tub rooms, linen storage and resident personal areas.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Aided residents with ambulation and use of walkers, canes and wheelchairs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Supported residents during periods of emotional distress.
Education and Training
Expected in 12/2006 to to
High School Diploma:
Illini Central High School - Mason City Il,
GPA:

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Resume Overview

School Attended

  • Illini Central High School

Job Titles Held:

  • Assistant Store Manager
  • Resident Aide
  • Resident Aide

Degrees

  • High School Diploma

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