Accomplished Guest Services and Sales Manager
with a reputation for meeting and exceeding the most challenging organizational
goals and objectives while creating a customer focused team. Develops colleagues while balancing
short–term and long-term priorities to build a winning culture. Strengthens functions to maximize
Assistant Store Manager, 07/2011
to 01/2016 Sears Home Appliance Showroom – Woodbury,
Addressing customer complaints and seeing they were resolved in a timely matter
Reach a monthly sales goal.
Ordering of store supplies
Guest Services manager, 07/2008
to 02/2013 Juut Salon Spa – Woodbury,
Weekly orders for products and supply needs
Schedule employee hours
Schedule customer appointments
Handle all customer complaints in a timely matter.
to 06/2008 Kelly Kerschner – Woodbury,
Ensuring all 3 of the children\'s needs were met.
Seeing them to all appointments, events and school commitments on time
Ensuring their safety and making sure they had fun along the way
Light house cleaning and cooking while the children were in my care
High School Diploma: Penn Foster - Online
Associate of Science: Criminal Justice,
Current Rasmussen College - Online I recently enrolled with Rasmussen College to get my associates degree in criminal justice. My hopes are to apply this degree to a future in child protective services. I have always loved working with children and I believe that children that have been put in to the system or are in transition need someone who cares to help be their voice.