Seasoned Manager with 8 years of extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction.
Skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Results-oriented Manager offering 8 years of increasing revenue and profitability and managing loss and shrinkage. Energetic and productive with ability to thrive in customer-focused, fast-paced environment.
Finding Humor in Disaster- October 2006
Homeland Security Hate and Bias Training-March 2006
Morita Therapy Post Trauma Therapy- March 2006
Diaster Mental Health and Crisis Counseling Training - March 2007
Danger Assessment Training- November 2007
NJ State Office Victim Advocacy Training - December 2007
Certification as a Disaster Response Crisis Counselor FEMA- Sept 2008
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