Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process. Detail-oriented highly efficient in leading shipping and receiving operations. Able to lift more than 50 lbs. Flexible schedule.
Two years experience in the medical field working with patients and handling, set up, and delivering medical equipment.
Team leadership experience
Good communication skills
Clean and professional
The Vitamin ShoppeClifton, NJAssistant Store ManagerDelivered excellent customer service by greeting and assisting each customer. Organized in-store promotional events. Design and implemented customer satisfaction metrics. Signed for incoming shipments in manager's absence. Evaluated transactions for suspected fraud. Responded to safety and loss prevention incidents. Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Completed weekly schedules according to payroll policies. Trained all new managers on store procedures and policies. Maintained daily record of all transactions. Wrote order supply requests to replenish merchandise. Trained staff to deliver outstanding customer service. Analyzed marketing information and translated it into strategic plans. Addressed and corrected sales staff communication issues in a tactful and effective manner. Contributed to merchandising ideas at team sale meetings.
Babies R UsEast Hanover, NJSupervisor Described merchandise and services to customers. Operated cash register. Answered questions and resolved concerns. Responded to safety and loss prevention incidents. Organized in-store promotional events. Recommended improvements to store procedures. Four years of Manager on Duty experience opening and closing.
Med Stat Health CareBloomfield, NJSupervisorDocumented all patient information including service plans, treatment reports and progress notes. Worked with employees to deliver the appropriate medical equipment to patients on time.
Prime Heart Sleep LabMaplewood, NJSleep TechnicianPositioned patients for optimal comfort before procedures. Developed and maintained effective relationships through effective and timely communication. Sterilized medical equipment after each procedure. Trained patients on how to properly operate their medical equipment. Recorded patient histories and filed supporting clinical data and diagnosis. Monitored patient stability by checking vital signs and weight. Cleaned and disinfected chairs and equipment according to facility policy.
West Orange Hight SchoolWest Orange, NJ, United StatesHigh School DiplomaGPA: 3.3/4.0