Assistant Store Manager resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Highly organized and motivated Retail Management Professional equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. Determined professional with strong interpersonal skills and extensive retail and sales experience.

  • Retail inventory management
  • Accurate cash handling
  • Store opening and closing procedures
  • Store operations
  • Outstanding communication skills
  • Exceptional leader
  • Conflict resolution skills
  • Team-oriented
  • Reliable
  • Recruiting and interviewing
  • Flexible schedule
  • Organized
  • Friendly and outgoing
  • Active listener
  • Team player
  • Display resetting
  • Supplier audits
  • POS systems knowledge
  • Shipping and receiving
  • Floor set design
  • Visual displays

Addressed all customer inquiries and resolved complaints. Designed and implemented customer satisfaction metrics. Developed staff to promotable appropriately handling difficult and complicated sales as well as . Ran markdown reports, managed store replenishment and analyzed buying reports. Created visual marketing and styled window displays. Educated employees on new merchandise during seasonal workshops.

06/2007 to 03/2011
Assistant Manager/Merchandise Manager
Marshall's Knoxville, TN
02/2005 to 06/2007
Area Sales Manager
Dillard's Knoxville, TN
09/2003 to 02/2005
Area Sales Manager
Dillard's Murfreesboro, TN
08/1999 to 02/2003
Area Sales Manager
Dillard's Tullahoma, TN
Expected in
: Political Science
CTSCC - Chattanooga, TN
06/2005 to 03/2011
Assistant Store Manager Save Mart Supermarkets , ,

Opened a new store location and assisted in recruiting and training new staff. Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands. Determined staff promotions and demotions, and terminated employees when necessary. Completed weekly schedules according to payroll policies. Addressed and corrected sales staff communication issues in a tactful and effective manner. Designed displays to make the store experience interactive and engaging. Displayed the appropriate signage for products and sales promotions. Arranged items in favorable positions and areas of the store for optimal sales. Established and maintained proper high traffic displays, resulting in increased sales. Ran weekly and monthly strategy reports to analyze business trends and make recommendations. Researched current and past business performance using online systems and available reports. Provided feedback on competitor activities and best practices.

1999 to 2007
Area Sales Manager , ,
  • Strategic scheduling of up to 25 associates in accordance wit current business trends · Recruiting and hiring of all sales associates within department · Planning and execution of in-store and remote events to promote business · Drive business through development of sales team and merchandising skills · Responsible for implementation of corporate advertising.
  • Writing and delivering semi-annual and annual evaluations for sales and sales support associates.
1998 to 1999
General Manager Siteone Landscape Supply, Inc. , ,
  • Hire and train staff of up to 15 full and part-time employees.

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School Attended


Job Titles Held:

  • Assistant Manager/Merchandise Manager
  • Area Sales Manager
  • Area Sales Manager
  • Area Sales Manager


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