assistant shift leader office administrator resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Motivated individual with strong work ethic and ability to work independently. Strong organizational and team collaboration skills with experience in improving processes.
Organized, stored and retrieved files to enhance daily operations and support customer needs.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Received and routed business correspondence to correct departments and staff members.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Kept reception area clean and neat to give visitors positive first impression.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
03/2018 to 03/2020Shift Lead SupervisorOmni Hotels | New Orleans, LA,
Oversaw daily operations and shipping and handling processes.
Trained employees on equipment operation and safety protocols.
Recorded information, shortages and discrepancies to keep records current and accurate.
Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
Managed resource allocation and scheduling of all employees.
Created and enforced detailed organization processes to increase quality service standards.
Supervised warehouse operations by managing 10 employees during 10 hour shifts.
Managed scheduling and task delegation for 10-member warehouse team.
Monitored performance and safety practices of [Number]-person warehouse staff.
Maintained excellent performance standards while working in hot warehouse environment.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Handled day-to-day shipping and receiving overseeing more than 3000 packages per day.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
01/2014 to 03/2020Housekeeping AttendantLidias House Cleaning | City, STATE,
Restocked room supplies such as facial tissues for personal touch with every job.
Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
Disposed of trash and recyclables each day to avoid waste buildup.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Worked on team of 2 staff members to service 8 5 rooms daily.
Accepted accountability for all assigned building keys, master keys and access cards.
Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
Examined 10 rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
Education
Expected in to to GED | Locke High Scool, Los Angeles, CA, GPA:
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