Efficient, accurate and detail-oriented with an innate drive to provide exceptional customer service. Specialize in case management, situational assessments, and conflict resolution. Builds trust to help clients resolve personal issues and achieve life goals. Excellent at handling multiple tasks and work well under pressure. Broad industry experience includes social welfare programs, public advocacy, and education. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
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