LiveCareer-Resume

assistant nurse manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Experienced RN with over 22 years of experience in oediatric cardiac nursing. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills

Supervision of clinical operations of a 35-bed cardiac acute care unit.

Education
Georgia Baptist College of Nursing Atlanta, GA, Expected in Bachelor of Science : Nursing - GPA :
Certifications
  • BLS Certified (expiration date - 6/2022)
  • CPN certified (expiration date -
  • PALS certified (expiration date - 6/2022)
  • NE-BC certified (expiration date -
Work History
Milford Regional Medical Center - Assistant Nurse Manager
Mendon, MA, 05/2020 - Current
  • Supervised up to 22 nurses as direct reports, helping guide them through their professional development and clinical growth.
  • Developed departmental goals and objectives to improve satisfactory rating with patients.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Oversaw and managed [Number] clinical and support staff in patient care activities while maintaining high level of staff morale and professionalism.
  • Applied nursing expertise to meet needs of [Type] patients in challenging [Type] environment.
  • Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
  • Cared for patients in [Number]-bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
Children's Healthcare Of Atlanta - Administrative Resource Nurse
City, STATE, 02/2010 - 05/2020
  • Assisted Clinical Manager with daily operations of 35 bed pediatric cardiac acute care unit.
  • Focused on daily customer service rounds to ensure quality service and address any issues that arose.
  • Supervised up to 22 direct reports, including new graduate RNs, experienced RNs, and support staff.
  • Along with the manager coordinated and conducted new employee interviews and hiring processes.
  • Successfully coordinated and supervised the opening of a 13-bed expansion unit.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Developed team communications and information for [Type] meetings.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Children's Healthcare Of Atlanta - Assistant Manager Cardiac Nursing
City, STATE, 09/2007 - 02/2010
  • Supervised up to 22 nurses as direct reports, helping guide them through their professional development and clinical growth.
  • Conducted extensive reviews of escalations of care in order to try and prevent necessity for patient transfer to the ICU.
  • Compiled reports to track patient days
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Developed team communications and information for staff meetings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored employee performance and developed improvement plans.
  • Supervised team of [Number] employees and provided feedback on performance.
Children's Healthcare Of Atlanta - Cardiac Clinical Nurse
City, STATE, 08/1998 - 09/2007
  • Provided direct clinical care for pediatric patients undergoing heart surgery, including cardiac defects such as HLHS, PA w/ VSD, Heart Transplants, Ventricular Assist Devices
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Maintained highest levels of patient satisfaction, generating referrals to maintain productivity levels for [Type] rehabilitation unit.
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over [Number] patients daily.
  • Strengthened training and nursing knowledge by taking part in continuing education programs and [Type] workshops.
  • Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.

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Resume Overview

School Attended

  • Georgia Baptist College of Nursing

Job Titles Held:

  • Assistant Nurse Manager
  • Administrative Resource Nurse
  • Assistant Manager Cardiac Nursing
  • Cardiac Clinical Nurse

Degrees

  • Bachelor of Science

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