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Assistant Network Engineer Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Analytical Network Engineer adept at resolving complex network issues. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards.

IT Specialist with 8 years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills. Understand the importance of communication skills.

Expert in electronics and equipment operation, maintenance and repair. Experience includes 9 years in electronics and computer repair.

Highlights
  • Clear communicator
  • Dependable
  • Understand Technology
  • Pay attention to details
  • Experienced software user

  • Problem solver
  • Can make hard decisions
  • Quick learner
  • Dedicated Employee
  • Not afraid of hard work
Education
Certified Careers Institute Orem, Ut Expected in 1997 Graduate : Computer Repair Technician - GPA :

UVU Orem , Ut Expected in : General Ed - GPA :

Attended 1.5 years

University of Utah Salt Lake City, UT Expected in : General Ed - GPA :

Attended .5 years

Accomplishments

Network Security Professional

  • Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links.
  • Managed all clients network LAN/WAN hardware including routers, switches, load balancers and wireless networking equipment.

Network Support

  • Acted as first point of contact for all major technical issues, including power outages, system failures and disaster recovery.
  • Oversaw 8 IT specialists and acted as support for help-desk technicians and IT Department.
  • Computer and Electronic Repair Technician.

Classified Employee of the year - Nebo School District

Completed Crucial Confrontations course

Member Utah Saint Organization

Compaq and HP Certified Technician

Apple Certified Technician

Served Mission for LDS Church

Eagle Scout

Experience
Basic Commerce & Industries - Assistant Network Engineer
Dahlgren, VA, 04/2008 - Current

Provided base and advanced level IT support to district personnel.

Resolved customer complaints and concerns with strong verbal and negotiation skills.

Displayed courtesy and strong interpersonal skills with all customer interactions.

Nebo School District - IT Specialist
City, STATE, 04/2000 - 04/2008

Provided on-site IT support to district personnel.

Installation and configuration of software and hardware. Provided technical training to district personnel

Maintained composure and patience in face of difficult customer situations.

Nebo School District - Electronic and Computer Repair Technician
City, STATE, 1992 - 04/2000

Repaired all electronic equipment including all types and brands of computers and peripherals.

Maintained manufacturer certifications for doing warranty repair saving the district thousands of dollars.

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74Average

Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Certified Careers Institute
  • UVU
  • University of Utah
Job Titles Held:
  • Assistant Network Engineer
  • IT Specialist
  • Electronic and Computer Repair Technician
Degrees
  • Graduate

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