Assistant Network Engineer resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Analytical Network Engineer adept at resolving complex network issues. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards.

IT Specialist with 8 years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills. Understand the importance of communication skills.

Expert in electronics and equipment operation, maintenance and repair. Experience includes 9 years in electronics and computer repair.

  • Clear communicator
  • Dependable
  • Understand Technology
  • Pay attention to details
  • Experienced software user

  • Problem solver
  • Can make hard decisions
  • Quick learner
  • Dedicated Employee
  • Not afraid of hard work

Network Security Professional

  • Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links.
  • Managed all clients network LAN/WAN hardware including routers, switches, load balancers and wireless networking equipment.

Network Support

  • Acted as first point of contact for all major technical issues, including power outages, system failures and disaster recovery.
  • Oversaw 8 IT specialists and acted as support for help-desk technicians and IT Department.
  • Computer and Electronic Repair Technician.

Classified Employee of the year - Nebo School District

Completed Crucial Confrontations course

Member Utah Saint Organization

Compaq and HP Certified Technician

Apple Certified Technician

Served Mission for LDS Church

Eagle Scout

04/2008 to Current Assistant Network Engineer Basic Commerce & Industries | Dahlgren, VA,

Provided base and advanced level IT support to district personnel.

Resolved customer complaints and concerns with strong verbal and negotiation skills.

Displayed courtesy and strong interpersonal skills with all customer interactions.

04/2000 to 04/2008 IT Specialist Nebo School District | City, STATE,

Provided on-site IT support to district personnel.

Installation and configuration of software and hardware. Provided technical training to district personnel

Maintained composure and patience in face of difficult customer situations.

1992 to 04/2000 Electronic and Computer Repair Technician Nebo School District | City, STATE,

Repaired all electronic equipment including all types and brands of computers and peripherals.

Maintained manufacturer certifications for doing warranty repair saving the district thousands of dollars.

Expected in 1997 Graduate | Computer Repair Technician Certified Careers Institute, Orem, Ut GPA:

Expected in | General Ed UVU, Orem , Ut GPA:

Attended 1.5 years

Expected in | General Ed University of Utah, Salt Lake City, UT GPA:

Attended .5 years

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Resume Overview

School Attended

  • Certified Careers Institute
  • UVU
  • University of Utah

Job Titles Held:

  • Assistant Network Engineer
  • IT Specialist
  • Electronic and Computer Repair Technician


  • Graduate

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