Results-oriented Manager with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements. Friendly Customer Service Manager with can-do attitude and willingness to help at all times. Hardworking, fast paced, adaptable Manager with a fast learning background, and very open flexible hours.
While in this job my responsibilities raged anywhere from answering phone calls, cleaning, making food orders, to advertising our store. Some of my responsibilities were making the weekly schedule for 26 crew members, inventory, food order, costumer complains, and handling large amounts of money.I was also in charge of Interviewing, hiring and training new quality customer service crew members. Effectively communicated with team members to maintain clearly defined expectations.
In this this job field some of my responsibilities were answering phones, managing up to ten crew members during my shift, and always serving our customers with excellent customer service. I was also responsible for opening and or closing systems for the day, as well as making bank deposits, and of the store's inventory. Making sure the store was always clean and presentable.Correctly received orders, processed payments and responded appropriately to guest concerns.Communicated clearly and positively with co-workers and customers.
I handled money during my entire shift at a fast pace. My biggest responsibility was to provide great customer service.Correctly received orders, and gained superior listening skills. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.Quickly unloaded product shipments and stocked freezers.
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