Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Resilient and organized Professional with over 15 years experience in management within Energy, Financial Services, Executive Recruitment and Hospitality sectors. Forward-thinking Manager with extensive knowledge of market capitalization through interpretation. Dedicated to efficient conflict resolution and excellent client services.

  • Scored in 99th percentile on Wonderlic Cognitive Ability and Professional Aptitude Test
  • Cost analysis and savings
  • Market interpretation
  • Profitability and revenue generation
  • Purchasing and planning
  • Sales & Business Development
  • Project Management
  • Client account management
  • Inventory management
  • Staff training/development
Professional Experience
Assistant General Manager of Operations, 10/2016 to 11/2020
Wells FargoStamford, CT,
  • Exceeded revenue targets 9 consecutive months, prior to managing impact of COVID-19 on operations.
  • Raised overall star rating on TripAdvisor and Yelp to 4.5/5.0 from 3.0/5.0 within 2 months of targeted improvement.
  • Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Evaluated current operational strategies and recommend improvements.
  • Generated $637,500 in additional revenue by growing customer base through outstanding service, effective vendor management and team development.
Senior Energy Director, 08/2013 to 10/2016
AEP Energy, Inc.City, STATE,
  • Supervised daily operations of multi-billion dollar Energy Generation Firm.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Directed strategic workforce planning, performance management, and benefits administration.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
Contract Retention Manager, 08/2009 to 09/2013
Exelon Corporation, Constellation EnergyCity, STATE,
  • Exceeded business development target 34 consecutive months.
  • Maintained 98% contract renewal rate while expanding team from 4 to over 25 analysts, administrators and sales staff.
  • Developed marketing strategies based on analysis of market data for competitive energy industry.
  • Advised clients or colleagues on topics such as climate control systems, energy modeling, data logging, sustainable design or energy auditing.
  • Fostered positive business relationships to promote continued interest in energy market utilization and captivation.
Senior Executive Recruiter, 05/2006 to 08/2009
Robert Half International Inc.City, STATE,
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Managed project to restructure finance department of Global Fortune 500 client, based in Chicago. Finalized department structure 2 months ahead of schedule.
  • Managed project designed to seamlessly transition International logistics company’s finance and accounting
    department from headquarters in Tokyo to new headquarters in Chicago.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Used Boolean searches to develop applicant portfolios for expected openings.
Master of Science: Computer Science, Cybersecurity & Intelligence, Expected in 12/2022
University of Miami - Miami, FL
Bachelor of Science: Economics Management, Finance, Political Science, Expected in 06/2004
Augustana College - Rock Island, IL,

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Resume Overview

School Attended

  • University of Miami
  • Augustana College

Job Titles Held:

  • Assistant General Manager of Operations
  • Senior Energy Director
  • Contract Retention Manager
  • Senior Executive Recruiter


  • Master of Science
  • Bachelor of Science

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