, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Resilient and organized Professional with over 15 years experience in management within Energy, Financial Services, Executive Recruitment and Hospitality sectors. Forward-thinking Manager with extensive knowledge of market capitalization through interpretation. Dedicated to efficient conflict resolution and excellent client services.
Skills
Scored in 99th percentile on Wonderlic Cognitive Ability and Professional Aptitude Test
Cost analysis and savings
Market interpretation
Profitability and revenue generation
Purchasing and planning
Sales & Business Development
Project Management
Client account management
Inventory management
Staff training/development
Professional Experience
Assistant General Manager of Operations, 10/2016 to 11/2020 Wells Fargo – Stamford, CT,
Exceeded revenue targets 9 consecutive months, prior to managing impact of COVID-19 on operations.
Raised overall star rating on TripAdvisor and Yelp to 4.5/5.0 from 3.0/5.0 within 2 months of targeted improvement.
Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Evaluated current operational strategies and recommend improvements.
Generated $637,500 in additional revenue by growing customer base through outstanding service, effective vendor management and team development.
Senior Energy Director, 08/2013 to 10/2016 AEP Energy, Inc. – City, STATE,
Supervised daily operations of multi-billion dollar Energy Generation Firm.
Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Directed strategic workforce planning, performance management, and benefits administration.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Managed purchasing, sales, marketing and customer account operations efficiently.
Contract Retention Manager, 08/2009 to 09/2013 Exelon Corporation, Constellation Energy – City, STATE,
Exceeded business development target 34 consecutive months.
Maintained 98% contract renewal rate while expanding team from 4 to over 25 analysts, administrators and sales staff.
Developed marketing strategies based on analysis of market data for competitive energy industry.
Advised clients or colleagues on topics such as climate control systems, energy modeling, data logging, sustainable design or energy auditing.
Fostered positive business relationships to promote continued interest in energy market utilization and captivation.
Senior Executive Recruiter, 05/2006 to 08/2009 Robert Half International Inc. – City, STATE,
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Managed project to restructure finance department of Global Fortune 500 client, based in Chicago. Finalized department structure 2 months ahead of schedule.
Managed project designed to seamlessly transition International logistics company’s finance and accounting
department from headquarters in Tokyo to new headquarters in Chicago.
Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
Used Boolean searches to develop applicant portfolios for expected openings.
Education
Master of Science: Computer Science, Cybersecurity & Intelligence, Expected in 12/2022 University of Miami - Miami, FL GPA:
Bachelor of Science: Economics Management, Finance, Political Science, Expected in 06/2004 Augustana College - Rock Island, IL, GPA:
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