Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run smoothly. Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manage 8 years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability. Exceptional communication skills. Manager with experience leading multi-million dollar restaurants as well as banquet and catering operations at award-winning restaurants around the country. Driven to raise the bar for fine dining and all aspects of guest relations. Restaurant/General Manager with eight years in restaurants and catering. Strong career progression in casual dining. Highly dedicated to career growth.
Jack In The Box - Assistant General ManagerMidland, TX11/2019 - Current
Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Taught Job titles strategies for completing Area of expertise work and carrying out senior management directives.
Boosted yearly profit of Type operations Number% through process optimization and improved training.
Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Managed Type team schedule with eye for coverage needs and individual strengths.
Controlled spending on overhead and equipment by devising and executing cost-management procedures.
Mentored and motivated team members to efficiently achieve challenging business goals.
Engaged team members and improved performance by delivering daily updates and conducting Timeframe meetings to obtain feedback and convey new policies.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Resolved problems promptly and effectively to elevate customer approval.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Completed inventory purchases and oversaw restocking.
Built customer loyalty by devising promotions and products according to customer needs and budget.
Motivated, trained and disciplined employees to maximize performance.
Sold memberships and personal training sessions to new customers.
Handled cash accurately and prepared deposits.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Sonic Drive - Assistant Store ManagerOzona, 76943, TX07/2015 - 09/2019
Prepped items for later use to save staff time during busy hours.
Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
Diligently restocked work stations and display cases.
Routinely moved and stocked food products weighing up to 50 pounds
Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
Strictly followed all cash, security, inventory and labor policies and procedures.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Consistently provided friendly guest service and heartfelt hospitality.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
Handled currency and credit transactions quickly and accurately.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Reported to all shifts wearing a neat, clean and unwrinkled uniform.
Rotated merchandise and displays to feature new products and promotions.
Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Assisted Job title in meeting standards for customer service and quality.
Served as floating manager-on-duty, MOD, to cover shift shortage.
Advanced to keyholder and assistant manager-in-charge in manager's absence.
Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
Trained new-hires on type procedures to better service customers.