Hard working and dedicated sales professional focused on customer satisfaction throughout all stages of the sales life cycle.
Regularly trained staff on fitness industry updates and coached personal trainers on professional conduct. Work with other departments to help achieve sales targets.Participated in club promotions to recruit new members and increase club sales. Attained facility targets, including revenue goals and member retention rates.
Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction. Supervised anywhere between 2-5 employees per shift.Trained new employees on company customer service policies and service level standards. Managed cash deposits daily. Confirmed that appropriate changes were made to resolve customers' problems.
Concentration in Accounting. Worked 32+ hours a week while attending to a full course load. I personally financed my entire college tuition.
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