Dedicated and passionate health and human services executive with over 20 years of experience working in various leadership roles. Committed to person-centered care, quality outcomes and consumer satisfaction, leading teams, as well as, process and performance improvement. Possesses a strong understanding regarding the correlation between communication, employee relations, morale, retention, training, policies and procedures; and the impact of compliance, potential incidents and the quality of services. Fully invested in improving the quality of services, developing employees, and the skills of the organizational workforce. Supervisor with deep experience managing personal service workers. Highly skilled in devising work schedules following work requirements to support quality and timely delivery of service. Over 25 years of training workers in proper operational procedures and function and explaining company policies for optimal performance. Excellent aptitude for staff collaboration to develop programs of events and schedules of activities. Ideally suited to apply customer feedback to improve service efforts and maintain quality assurance. Dedicated executive with 25 -year progressive career in health and human services field. Visionary leader with proven track record of driving organizational turnaround and change management. Forward-thinking and proactive with achievements across sales, marketing, advertising and executive management. Versatile business leader bringing [Number] years of experience as accomplished [Job Title]. Strategic problem solver, change manager and visionary executive with success implementing plans to meet current and future needs. Key expertise in [Industry].
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