assistant director of financial aid resume example with 14+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Growth-minded and resourceful Assistant Director with 8 years experience in higher education specifically in financial advising. A strong background in customer service and student development. Expert communicator with strong public speaking skills for a diverse student and professional audiences.
Skills
Student Advising
Interpersonal Skills
Diversity & Inclusion
Strategic Planning
Team Leadership
Teamwork & Collaboration
Customer Service
Written Communication
Project Management
Proficient in MS Office & Google Suite
Work History
Assistant Director of Financial Aid, 11/2020 to Current Education First – Tarrytown, NY,
Provides tailored support and advising to special populations including BIPOC students, undocumented students, transfer students, veterans, foster youth, and other intersecting identities.
Reviews 100 + financial aid appeals, issuing secondary and final judgments on award packages.
Collaborates with the first-generation office by providing financial advising and one-to-one support.
Assist with the distribution of emergency and scholarship funding to help address students’ financial concerns.
Serve 18+ first-generation studentsper quarter by providing financial advising, scholarship opportunities, and FAFSA completion.
Partners with the Associate Director of Admission to determine aid awards and to select recipients to identify potential scholarship recipients for under-represented minorities into each consecutive class.
Provides counseling to prospective students and advises applicants, entering, and continuing students regarding available sources of financial aid and alternative financing.
Assists students with estimating their educational expenses to calculate their needs for the year, and preparing a financial plan.
Interviews, hire and supervise all student workers in the Financial Aid Office.
Financial Aid Counselor, 07/2016 to 11/2020 Embry-Riddle Aeronautical University – Fort Campbell, KY,
Advised and communicated with students, parents, campus departments, and other pertinent constituencies about financial aid eligibility, requirements, availability, and individual circumstances.
Awarded financial aid to various groups, first-year students, current undergraduate students, transfer students, and graduate students.
Assisted students in application process for financial aid by helping them to complete appropriate and required forms.
Participated in admission open houses and financial aid information sessions on and off campus.
Ensured compliance with all financial aid policies, procedures and regulations when reviewing financial aid applications; exercise judgment when interpreting federal and state regulations for specific student situations.
Counseled applicants regarding financial aid eligibility and cost for a variety of study abroad programs.
Responsible for the full administration of student loans at SCU, inclusive of certifying Federal Subsidized / Unsubsidized Direct Loans and Federal Parent Loans for undergraduate Students.
Conducted and provided financial literacy workshops as needed.
Successfully originated and processed 80+ student loans per month.
Assisted in establishing student loan processing policies and procedures to ensure compliance with regulations.
Coordinated the importing and exporting of the Direct Student Loan records via the financial aid delivery system and COD to assure the accuracy of each student loan record.
Assisted in the reconciliation process of Direct Loan disbursements for program compliance and accuracy.
Administrative Assistant , 06/2008 to 06/2014 San Jose Conservation Corps And Charter School – City, STATE,
Assisted Senior Registrar in evaluating student transcripts and grades.
Reviewed student registration packets and maintained student cumulative records.
Acted as the California Exit Exam Coordinator by ensuring all test materials were accounted for, accurately recorded, and returned to the Processing Center.
Planned, organized, and executed graduation with 300+ attendees.
Processed applications for the Free and Reduce Meal Program. Received, reviewed for accuracy, and determined the eligibility of applications for possible federal reimbursement.
Prepared, memos, letters, and other documents, administered mail and correspondence.
Maintained records and receipts for all incoming cash from student purchases.
Answered incoming phone calls, took messages, and directed calls as appropriate.
Education
Master of Arts: Education Leadership, Expected in 06/2019 to Santa Clara University - Santa Clara, CA GPA:
Bachelor of Science: Business Administration And Management, Expected in 06/2014 to San Jose State University - San Jose, CA GPA:
High School Diploma: , Expected in 06/2008 to Oak Grove High School - San Jose, CA GPA:
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