Area Sales Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

proven customer centered success in the luxury automotive industry Detail oriented negotiator with comprehensive, up-to-date expertise on all FCRA regulatory compliance trends and extensive knowledge of residential mortgage loan documentation and processes E-contracting specialist Lexus “Circle of Excellence” member Intuitive interpersonal communicator dedicated to building trusted and loyal relationships beyond customer transactions Native Heights Houstonian Bilingual - English/Spanish

Financial Services Professional

Have an entrepreneurial spirit Tand serve as an advocate for our customers Thrive in a fast paced, rapidly changing environment, acquiring and maintaining high levels of product, service, and process knowledge Be innovative, highly organized, and have a measurable, demonstrated ability to drive business results while delivering superior service to our customers Demonstrate the ability to work remotely and independently with ample self-motivation and discipline Possess superior relationship building, consulting, and closing skills Have exceptional written, verbal, and presentation skills Cultivate a desire for learning and personal growth with the ability to use feedback in a positive way with personal accountability Demonstrate proficiency in using customer relationship management systems

  • Bilingual in English/Spanish
  • Financial analysis
  • Account analysis expertise
  • Sales tracking
  • Profit and revenue-generating strategies
  • Product and service management
  • Persuasive negotiations
  • Cross-cultural sales background
  • Established track record of exceptional sales results
  • Rapport and relationship building
  • Excel spreadsheets
  • Sensitive material handling
  • Program file distribution
  • Account balancing reconciliation
08/2015 to 08/2019
Area Sales Manager Energy Transfer East Providence, RI,
  • Successfully managed primarily working from home and in the field.
  • Established trusted relationships with key decision makers at each dealer location
  • Maintained and grew Capital One Auto Finance’s leading position as a national full credit spectrum auto lender
  • Product expert across digital lead-generation platform and provided solutions that helped dealers achieve their sales objectives
  • Confidently delivered sales presentations and facilitated dealer training to drive product adoption
  • Innovative, organized, and driven to achieve extraordinary business results while providing best in class service to each dealer
  • Created and executed monthly plan of dealer engagement based on careful analysis of available data and sales metrics
  • Worked closely with internal business partners and teammates to drive cohesion and operational excellence
  • Measured key performance indicators, tracking weekly and quarterly volume and revenue figures to meet targets.
  • Exceeded sales targets through effective marketing and negotiation strategies.
  • Forecasted product sales and achieved quarterly and annual sales objectives.
11/2003 to 08/2015
Financial Services Manager East Carolina University Greenville, NC,
  • Consistent top producer for one of the nation’s top ten “Elite of Lexus” dealerships, excelling in sales, service and overall customer satisfaction and support while creating over 5,000 loyal Lexus owners annually.
  • Secure and finalize the contracting and financing of all transactions in the most legal and ethical manner averaging $1200 per retail copy on back end.
  • Establish and maintain efficient workflow of all finance office processes.
  • Cultivate and maintain solid, long-term relationships with key lending institutions and vendors maximizing client options and dealership profit margins.
  • Provide education and support to sales team assuring dealership wide compliance with up-to-date credit industry regulations, trends and industry leading operating practices.
  • Endeavor to surpass personal income and production goals while fostering a team philosophy and achieving dealerships financial and operational objectives.
  • Communicated effectively and confidently with clients regarding financial activities.
  • Identified solutions for clients based on financial goals and needs.
  • Set daily, monthly, quarterly and annual sales goals.
  • Protected customer information and business records.
  • Interpreted performance results and identified opportunities to drive success.
  • Applied knowledge Anti-Money Laundering Act to detect instances of fraud.
  • Interviewed, hired, coached and motivated dealer staff.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
12/2000 to 11/2003
Loan Officer/Processor GREENPOINT MORTGAGE City, STATE,
  • Guided clients through loan application initiation and filing.
  • Monitored loan status and communicated updates with customers.
  • Gathered information such as borrower credit reports and other information to pre-qualify clients and offer pricing information.
  • Assessed financial data, including assets, income and debts to determine client financial standing and liability risk.
  • Negotiated loan terms and conditions with customers.
  • Collaborated with external contacts such as realtors and internal teammates to progress and close transactions.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Adhered to federal and state compliance guidelines relative to retail mortgage lending.
  • Performed daily maintenance of loan applicant database.
  • Organized, filed and maintained customer, department and regulatory loan records.
  • Worked with third-party vendors to address and clear loan closing requirements.
Education and Training
Expected in 01/1993
Bachelor of Arts:
University of Texas - Austin, TX,

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Resume Strength

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Resume Overview

School Attended
  • University of Texas
Job Titles Held:
  • Area Sales Manager
  • Financial Services Manager
  • Loan Officer/Processor
  • Bachelor of Arts

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