High performing, strategic thinking professional with more than six years' experience in business development and operations management. Possesses a documented history of success with increasing revenue and profitability, which has resulted in fast professional advancement. Highly skilled at relationship building with customers and across organizations and teams; exceptional coaching, writing and interpersonal communication skills. Adept at assessing needs, generating options, and implementing solutions in collaboration with employees and clients. Experienced at managing projects from, the gathering/needs identification phase through to completion.
- Coach, mentor and manage 64 employees with an emphasis on teamwork, productivity and accountability, yielding the following results:
- Utilize 8D problem solving to maximize locations revenue growth, efficiency and profitability.
Location Manager (internal promotion)
-Conduct a weekly market analysis to uncover potential referral sources to contact, with intent to increase revenue and volume.
-Worked directly with Area Manager to drive KPI's, manage daily operations, such as: fleet management, employee development, customer relations, revenue growth and increase profitability.
-Achieved promotion requirements within first three months of employment by:
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