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area operations manager internal promotion resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

High performing, strategic thinking professional with more than six years' experience in business development and operations management. Possesses a documented history of success with increasing revenue and profitability, which has resulted in fast professional advancement. Highly skilled at relationship building with customers and across organizations and teams; exceptional coaching, writing and interpersonal communication skills. Adept at assessing needs, generating options, and implementing solutions in collaboration with employees and clients. Experienced at managing projects from, the gathering/needs identification phase through to completion.

Highlights
  • Self-motivated
  • Goal driven
  • Complex problem solving
  • Operations Management
  • Process improvement strategies
  • Staff development
Experience
Area Operations Manager (internal promotion), 2009 - Current
Valpak Direct Marketing Systems, Inc. Torrance, CA,

- Coach, mentor and manage 64 employees with an emphasis on teamwork, productivity and accountability, yielding the following results:

  • 35.5% YOY increase in sales generated revenue
  • 54% YOY increase in daily sales,( >$120,000.00 in Revenue)
  • 55% over business plan
  • 35% YOY increase in customer satisfaction(NPS)

- Utilize 8D problem solving to maximize locations revenue growth, efficiency and profitability.

Location Manager (internal promotion)

-Conduct a weekly market analysis to uncover potential referral sources to contact, with intent to increase revenue and volume.

-Worked directly with Area Manager to drive KPI's, manage daily operations, such as: fleet management, employee development, customer relations, revenue growth and increase profitability.

Manager Trainee

-Achieved promotion requirements within first three months of employment by:

  • Exceeding set sales goals of $10.00/day by achieving $18.25/day.
  • Captured 4 times the required 2 "Business Account Programs" by obtaining 8.
Media Sales Consultant, 01/2008 - 10/2008
Advisor Group Myrtle Point, OR,
  • Successfully maintained existing book of business as well as surpassed monthly goals by obtaining new business.
  • Scheduled and led regular meetings with prospective clients, where I presented a tailored package specifically for their needs.
Business Development Specialist, 07/2007 - 02/2008
Stewart Title Guaranty City, STATE,
  • Regularly conducted a market analysis to uncover top prospects in area, contact them, and would schedule a consultative meeting.
  • Assisted clients in the developing their business while utilizing multiple available sources.
Education
Bachelors of University Studies: Concentration in Business and Graphic Design, Expected in
-
Middle Tennessee State University - ,
GPA:
Status -
Accomplishments/Awards
  • Ranked 4th Location Manager with Hertz in the Southeast.
  • Six Sigma, Yellow Belt Certified.
  • "Sunbelt Conference Sportsmanship" Award.
  • "Blue Raider Award" for displaying a strong, dedicated work ethic and encompassing solid mental and physical toughness.
  • Voted Football Team Captain 2004 and 2005 by coaches and team.
  • Chosen to represent MTSU at annual Sun-Belt Conference pre-season football media convention.

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Resume Overview

School Attended

  • Middle Tennessee State University

Job Titles Held:

  • Area Operations Manager (internal promotion)
  • Media Sales Consultant
  • Business Development Specialist

Degrees

  • Bachelors of University Studies

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