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Area Manager, Level 4 Resume Example

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AREA MANAGER, LEVEL 4
Executive Summary
Skilled Amazon Area Manager with 11 years of experience in the logistics and transportation environment. Effectively leads associates and process assistants to achieve operational goals and maintain speed of Amazon's network. Able to function at a high level in high pressure situations. Excellent at planning, coordinating, and takes initiative to solve problems. Passionate about continuous improvement within the operation and works to empower entire staff to become leaders within the organization.
Professional Experience
12/2012 to Current
Area Manager, Level 4 Amazon Sort Center CVG 5 － Hebron, KY
  • Ensures safe execution of sort objective by associates and process assistants.
  • Takes part in root cause analysis and process improvement techniques.
  • Communicates critical information to many different levels of management and support groups within the organization.
  • Oversees all areas of operation routinely ensuring proper critical pull times are met to protect customer experience.
  • Engages associates and process assistance on the importance to achieving Amazon's goals and communicates goals and development opportunities.
12/2012 to 12/2016
Sort Manager FedEx Ground － Fairfield, OH
  • Responsible for the results of 110 employees including six operations managers and 9 administrators.
  • Oversees both inbound and outbound dock operations.
  • Successfully manages nine million dollar flex budget.
  • Lead quality initiatives and focuses employees on meeting and exceeding customer expectations.
08/2010 to 12/2012
Inside Training Operations Manager FedEx Ground － KY
  • Trained and coaches package handlers and package handler trainers to achieve training objectives.
  • Certified to train employees in lock out tag out procedures.
  • Created training template to effectively train new operations managers.
09/2007 to 08/2010
Operations Manager FedEx Ground － Independence, KY
  • Managed group of 35 to 50 package handlers in all facets of FedEx Ground package handling operations.
  • Maintained OSHA standards within work area.
  • Improved Overnight package service to 99.6% during peak-time operations.
06/2006 to 09/2007
Operations Manager FedEx Ground － Independence, KY
  • Led 10 to 20 package handlers to load and unload packages.
  • Responsible for performance and results of employees.
  • Ensured employees are operating in compliance with FedEx Ground safety and OSHA regulations.
04/2005 to 06/2006
Package Handler FedEx Ground － independence, KY
  • Loaded, Unloaded, and sorted packages in fast paced environment.
  • Certified Trainer.
  • DOT Certified yard switcher and tugger operator.
Education
2009
Bachelor of Science: Business Management Northern Kentucky University － Highland Heights, KY, United States Business Management
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Resume Overview

Companies Worked For:

  • Amazon Sort Center CVG 5
  • FedEx Ground

School Attended

  • Northern Kentucky University

Job Titles Held:

  • Area Manager, Level 4
  • Sort Manager
  • Inside Training Operations Manager
  • Operations Manager
  • Package Handler

Degrees

  • Bachelor of Science : Business Management

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