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Area Manager Resume Example

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AREA MANAGER
Summary

Accomplished professional with demonstrated success in developing and implementing strategic approaches to drive growth and overall success. Strong communicator with natural leadership talent and high energy. Impactful and successful manager proficient in building teams and motivating personnel to new levels of performance.

Skills
  • Program leadership
  • Confident and charismatic trainer
  • Sales initiatives
  • Client communication
  • Rapport and relationship building
  • Self-motivated and agile in a changing environment
Experience
Connect Wireless | Eagan, MNArea Manager06/2019 - Current
  • Maximized sales by effectively rolling out new incentive programs across regional stores.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Audited location sales performance and data trends to improve underperforming areas.
  • Supervised business functions, employee staffing, customer retention and financial accountability for all stores.
  • Analyzed and assessed market shifts to maximize opportunities and establish possible leads.
  • Developed and administered budgets covering inventory, labor hours and overhead expenses.
  • Evaluated schedules, orders and forecasts to plan operational processes and meet timetables.
  • Realigned procedures and daily protocols with changing business demands.
  • Analyzed production, quality control and maintenance reports to detect and address production problems.
  • Streamlined operational efficiencies by successfully hiring top talent driving productivity.
  • Authored and updated production reports and personnel records for use by senior managers in making accurate operational decisions.
  • Conferred with technical and administrative staff to devise and implement corrective actions.
  • Boosted team morale and overall revenue by creating sales contests.
  • Oversaw effective use of all department resources to maximize efficiency and achieve production targets.
  • Supervised 30 employees, ensuring optimal productivity.
  • Implemented new processes and procedures tactfully and passionately.
  • Revitalized underperforming teams and transformed profitability and productivity through targeted training.
Spring Mobile | Eagan, MNDistrict Manager05/2016 - 06/2019
  • Managed business expansion, revenue development and market gains.
  • Maximized branch revenue by optimizing daily operations.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Spearheaded growth initiatives to improve operational standards.
  • Oversaw store merchandising, brand exposure and product availability.
  • Audited location sales performance and data trends to improve underperforming areas.
  • Strategized business operations, merchandising strategies and personnel moves.
  • Elevated leadership across wholesale and retail platforms by developing comprehensive training courses.
  • Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues.
  • Supervised 11 Store Managers and 40 Sellers and managed all performance metrics within Southern Minnesota territory.
  • Collaborated with Executive Leadership to improve performance and grow sales.
  • Restructured frameworks, hired optimal staff and enhanced training programs.
  • Trained sellers, Store Managers and other District Managers on proper selling techniques, Operations, and HR policies.
  • Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs.
  • Met with Leadership and sellers on a weekly basis to discuss techniques for overcoming objections and closing deals.
  • Produced selling and merchandising programs enhancing bottom-line profitability.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Received management commendation for spearheading Sales Recognition Committee and monthly calls.
  • Recruited numerous managers and supervisors to fill internal job vacancies.
  • Worked closely with all sellers, using persuasive communication skills and customer relations expertise to close deals with both business and consumer clients.
  • Led district conference calls with teams to update and align sales objectives.
  • Reduced manager turnover rate by offering percentage of training through e-learning.
  • Sourced and recruited top talent for various retail store positions and verified recruiting processes met new store opening timelines.
  • Identified and developed top talent within management structure to promote performance-oriented culture.
  • Participated in regional trade shows.
  • Cultivated positive rapport with associates and team leadership.
  • Built several new stores from ground up with clear and proactive business leadership.
  • Oversaw quality of operations of 11 locations throughout Southern Minnesota region.
Midwest Cellular | Springfield, ILSales Director Business Development10/1999 - 06/2016
  • Provided training and product support for other members of sales team.
  • Documented account activities and generated sales reports.
  • Developed sales plans to introduce new products to market.
  • Developed and wrote technical documentation for products.
  • Attended company seminars to increase understanding and knowledge of products.
  • Conferred with customers and engineers to assess equipment needs and determine system requirements.
  • Planned various product configurations to meet diverse customer needs.
  • Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Spent 2 years during this time as the Company Trainer, facilitating New Hire Trainings, ongoing learning training to sellers and leadership including customer facing and internal HR topics.
Education and Training
Northern Illinois University | Dekalb, ILBachelor of Arts in Mass Communicataions06/1999
  • Pi Sigma Epsilon Treasurer and Member
Accomplishments
Communications Leadership and Alliance Diversity Groups.
  • Chosen as a participant in Tech Brands HIPO Program - Finishing 3rd in the company at Spring Mobile.
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    Resume Overview

    Companies Worked For:

    • Connect Wireless
    • Spring Mobile
    • Midwest Cellular

    School Attended

    • Northern Illinois University

    Job Titles Held:

    • Area Manager
    • District Manager
    • Sales Director Business Development

    Degrees

    • Bachelor of Arts in Mass Communicataions

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