Motivated Personable Professional with over 20 years of both private sector and public service experience. Leader who believes in creating a collaborative and flexible team environment where team members are challenged and encouraged to develop new skills and contribute to the greater good.
Proven Leader/Manager who prides herself on digression, tact, diplomacy and there is “no problem to big to solve” philosophy. Strategic thinker who understands that decisions you make today can have lasting or long ranging effects on the conditions of tomorrow.
Area Chief responsible for meeting the goals and objectives of the Federal Investigations Program (within the assigned region). Works to assure the area workload is handled in a timely and cost effective manner. Develops short and long range plans in connection with projected changes in workload and program initiatives. Establishes internal procedures and develops internal management controls to identify resources needed, indications or problem areas and procedures in need of improvement. Based on knowledge of managerial principles as they relate to the investigative function, formulates recommendations to higher management for modifications of resource allocations, operational guidance or other matters beyond the Area Chief authority. Directs and personally provides technical guidance and staff assistance to subordinate supervisors and investigative field offices through staff visits, directives, correspondence, reports, reviews, conferences and training. Works directly with the Regional Chiefs in establishing goals and objectives based on program mission. Conducts on-site assessment of progress towards meeting program goals and provides correction or alternative actions needed to meet compliance standards. Approves training and ensures employee recognition. Makes decisions on disciplinary and performance based actions, evaluates performance and serves as reviewing official for performance ratings first line supervisors have proposed.
4/2007 to 8/2010-Special Agent in Charge, Menlo Park, CA
8/2010 to 12/2010-Special Agent in Charge, Arlington, VA
Supervisor for a team of Federal Agents conducting Background Investigations for National Security Clearance purposes. Plans and assigns work to be accomplished by Field Agents, sets and adjusts short-term priorities and prepares schedules for completion of work. Oversees case work products to meet agency quality expectations by selective consideration of difficulty, requirements of assignments and the capabilities of employees. Evaluates work performance and makes recommendations for performance recognition or disciplinary action. Gives advice, counsel or instruction to employees on work or administrative matters. Issue and monitor performance though completion of agency performance appraisals, performance improvement or development plans or providing additional hands on training. Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions. Initiate ways to improve production, work processes and/or increase the quality of the work product by participating in agency working groups.
10/2002 to 8/2004-Special Investigator
9/2004 to 4/2007-Team Leader
Team Leader for Government Contracting Company providing Background Investigation Services to OPM/Federal Investigative Services. Hire, manage and train team of Field Investigators to meet area goal expectations and deadlines. Assign and manage all case work to Investigators to meet quality expectations and company goals. Give advice, council or instruction to employees on work or administrative matters. Provide recommendations on employee performance evaluations and perform performance improvement/development plans or provide training as needed to produce high quality results. Interview candidates for Investigator positions and recommend hiring actions. Prior to my role as Team Leader I was a Special Investigator performing field work for National Security and Public Trust background investigations. Skilled at detailed report writing , efficient field work completion and organization to produce a timely, high quality background investigation.
Job Related Education
OPM/FIS-Diversity and Inclusion Pilot Training-7/2013 and ends 12/2013
OPM/FIS-Five Communications Supervisory Course-7/2013
OPM/FIS-Area Chief Training-9/2011
OPM/FIS Leadership Development Training-Year long program from 4/2010 to 3/2011
OPM/FIS-Problem Solving and Leading to Achieve Results-11/2010
OPM/FIS-New Federal Managers Training-3/2009
OPM/FIS-Operational Leadership for Supervisors and Managers-10/2008
OPM/FIS-Strategic Leadership for Supervisors and Managers-10/2008
USIS-Team Leader traing-8/2005
USIS Basic Investigator Training-10/2002
OPM/FIS Sustained Performance Award-10/2012
OPM/FIS-SAC Certificate of Appreciation-7/2011
OPM/FIS Sustained Performance Award-10/2010
OPM/FIS Sustained Performance Award-10/2009
OPM/FIS Sustained Performance Award-10/2008
OPM/FIS Special Act Award-10/2007
USIS Night on the Town Awards-four total
USIS yearly bonus Awards-2004/2005/2006
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