Friendly sales associate with experience in customer service, management, and all areas of fast-paced retail environments. Excellent multi-tasker and team player.
Qualifications
Active listening
Accurate money handling
Team player mentality
Outgoing personality
Time management ability
Resolution-oriented
Enthusiasm
Positivity
Problem Solving
Dependability
Verbal and written communication
Exceptional multi-tasker
Education
Park High SchoolCottage Grove, MinnestoaExpected in 2015 ā āHigh School Diploma: - GPA:
Century College 916 ProgramWhite Bear Lake, MinnesotaExpected in 2015 ā ā:Cosmetology - GPA:
Studied and earned college credit through 916 Cosmetology program.
Experience
Westrock Company - Apparel and Accessories Team Member Forest City, NC, 04/2017 - Current
Engages with guests on the sales floor about brands and current sales.
Works out incoming merchandise to the sales floor.
Sorts and works clothing from fitting room to the sales floor in a timely fashion.
Ensures clothing racks, tables, and displays are maintained and in proper order throughout day.
Answers all incoming calls with knowledgeable and friendly responses.
Becker Furniture World - Point of Sale Associate City, STATE, 12/2016 - 04/2017
Processed customer orders
Handled finance transactions, processed cash, check and credit card transactions.
Balanced out cash drawers.
Completed reports.
Verified inventory.
Completed exchanges and returns.
Called customers regarding order status.
Troubleshot and researched customer orders.
Answered incoming phone calls for the store and assessed caller's needs to complete requests or direct callers to specific departments/individuals.Ā
Jerry's Foods - Customer Service Manager City, STATE, 04/2016 - 12/2016
Met incoming customers and provided immediate assistance.
Listened to customer needs and preferences to provide accurate advice.
Received and processed cash and credit payments for in-store purchases.
Reviewed purchases for fraudulent activities.
Answered all incoming calls with professional and knowledgeable responses.
Closed the store, included opening and closing cash registers and creating staff assignments.
Handled counter business for customers dealing with the United States Postal Service.
Accurately and professionally handled lottery sales.
Target - Fitting Room Operator and Sales Floor Team Member City, STATE, 05/2015 - 05/2016
Kept a fast, fun, and friendly work environment.
Met incoming customers and provided immediate and excellent service.
Pushed and restocked product on sales floor.
Completed purchases with cash, credit and debit payment methods.
Increased purchase totals by recommending additional items to go with product.
Worked flexible schedules to accommodate changing customer levels.
Made calls out to surrounding stores to locate and put items on hold for customers.
Assisted in setting up marketing displays.
Answered telephone calls with knowledgeable andĀ friendly responses.
Maintained clean and great looking fitting rooms.
Folded, hung, and worked clothing back out to sales floor in a timely fashion.
Worked independently while keeping a timely and efficient working pace.
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