FINRA Series 6 certified, Worked and excelled as a customer service representative at MetLife Investors. Worked at Metlife for two years as an annuity service representative in their call center environment. Prior to that worked at WellsFargo as a credit card customer service representative with an outstanding performance record at both facilities my customer service skills are fine tuned. Trained on personality recognition.
Phone service representative, handled transactions a long with detail question for customers and brokers on our annuity products. where I obtained my FINRA series 6 certification. Excelled as a top call taker, very efficient worker and offering 100% accurate information.
Call center credit card customer service/ Sales representative. Offered very accurate information to customers and bankers, assisted in over the phone payment transactions and inquiries. Exceeded the sales requirements on a regular basis. Offered new products and built relationships with customers to strengthen their confidence with the company.
Maintained warehouse inventory, stocked and pulled product for distribution. Reported back to warehouse manager with issues and suggestions for warehouse efficiencies.
Assembled and maintained ATVs and Motorcycles to get ready for sale and delivery, also worked in the parts department as product sales and support customer service.
Worked as customer service representative. Bagged groceries, greeted customers, assisted customers, maintained store cleanliness and stocked the floor.
Currently in a Business information degree at DMACC, have taken their automotive tech courses and some business management courses as well, have not graduated as of yet.
K through 12 all in the Johnston school district.
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