Diligent and driven AML Investigator who has achieved success in a variety of roles with increasing levels of responsibility. An effective communicator and team-builder with strong analytical, management and organizational skills.
Reviewed personal accounts which received two or more cash deposits totaling $5,000.00. Determined whether or not the cash deposits were consistent with the customers occupation, verified who the conductors were, and in what regions the cash deposits were made. I also reviewed the account history to determine the normal source of income for the customer. I also reviewed the outgoing funds. If the activity appeared to be unusual a case was created to contact the customer and verify the source of funds, collect documentation from the customer, review the documentation to determine if the items were consistent with the customers claims and the customers account activity. Once the documentation was reviewed, a recap of the activity, information and documentation collected was submitted to the assigned BSA Officer for review and the recommendation would be made to either close the review as no further action, continue to monitor the accounts, or proceed with filing a SAR.
My daily responsibilities include completing the reports, contacting the customers, creating and sending letters to have the customer contact by a provided deadline. Conduct account maintenance to notify branches to have the customer contact me. I also review submitted documentation, and provide a recap of each case to the assigned BSA officer to make a decision. On a daily basis, I managed approximately 32 cases on average.
On top of my daily responsibilities as an AML Investigator, I also created reports for Operations Board Review for the head of the Loss Prevention Department. This included reports for the Service Desk Lean Review, employee productivity reports, and management reports. I have also been assigned a license for negative news, in which for all referral and cases over an amount threshold, the information was sent to be to conduct research for negative news on the individuals.
Although I have my assigned task, I also complete the work of other that are either on vacation or call in sick and the work needs to be completed on a daily basis. This includes, reviewing all checks deposits over $6,000.00 and determining if the check needs a hold placed. Reviewing commercial account customers and their online activity, determining whether or contact needs to be made with the customer to verify their online accounts have not been compromised. This is done by reviewing their previous login history and activity.
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