Experienced AML Analyst remaining observant while investigating suspected money laundering incidents. Collecting information on new clients to identify potential risks and determine an appropriate level of due diligence for each account. Forward thinking and aware of current trends within this specialized field.
Strong customer relations
Office Management Skills
Money laundering investigations
Proficient in MS Office
AML Analyst, 01/2014 to Current BMO Harris Bank N.A
Responsible for adjudicating alerts to determine whether they require further investigation.
Identify customers who pose a risk for money laundering and terrorist financing
Escalate potentially suspicious activity and high risk customers for further review.
Stay up to date on money laundering and terrorist financing issues, policies and procedures and developing trends
Understanding of OFAC, BSA/AML and USA PATRIOT Act
Creating UAR (unusual activity report) alerts and keep the UAR log updated.
Service Manager, 01/2010 to 01/2014 BMO Harris Bank N.A M&I Bank SE WI
Assist Bank Manager in all branch operations
Scheduling, communications, and compliance requirements for 12 employees
Accountable for 75% of branch audit requirements
Hire, manage, coach, train, and develop staff within the branch and corporation Perform employee reviews.
Customer Service Representative, 01/2007 to 01/2010 M&I Bank SE WI
Provide exceptional customer service to our clients.
Assist customers with their day to day transactions (deposits, withdrawals, payments).
Balancing cash drawers, vault, cash recyclers and cash dispensers.
Assist with client needs and enhance their relationship with the bank.
Manufacturer Client Service Representative, 01/2004 to 01/2007 Capital Returns Inc, A GENCO Company
Manage seven-contracted manufacturer accounts.
Respond to customer inquiries promptly, identifying issues and concerns, and provide appropriate solutions.
Resolve routine reconciliation issues and research shipment discrepancies.
Create business reviews and reports using PowerPoint and Excel.
Answered high levels of phone calls and emails by our clients and customers.
Billing Specialist, 01/2002 to 01/2003 World Class Wire & Cable
Prepared all customer invoices, answered phones, filed, and sent out daily mail.
Inspect and correct all completed orders.
Successfully met daily deadlines.
2004 2006 Milwaukee Area Technical College -
High School Diploma: 2000 Nathan Hale High School -