Accomplished and energetic results-driven professional with over twenty-two years' experience in building a positive and collaborative organizational culture with a customer service focus. Initiatives include diversity & inclusion, training & development, storytelling, compliance expert, building partnership relationships, implementing human capital strategies, and executing business operational standards. Forward thinker who is adept in assessing organizational needs, defining requirements, researching solutions, problem solving and evaluating analytical results. Strategic leader and articulate communicator with extraordinary experience with nonprofit organizations, health care associations, state service commissions, government agencies, event planning, volunteer opportunities, recruitment, increasing brand awareness, and multi-sector work.
05/2015 to Current
AmeriCorps Program OfficerOhio Commission on Service and Volunteerism － Columbus, OH
Promoted from AmeriCorps Director based on progressive program development across the State of Ohio.
Acts as administrator by assuming primary responsibility for programmatic (i.e., non-financial) management of AmeriCorps sub-grantee projects, establishing internal policies, and oversee supervision of governmental regulations.
Researches & analyzes all AmeriCorps sub-grantee projects, programs, procedures, and initiatives to achieve both short term and long term performance goal objectives.
Develop and implement engagement strategies to improve sub-grantee compliance efforts.
Monitors sub-grantees on compliance activities & reporting.
Defines & enforces corrective actions to resolve non-compliance of key performance indicators.
Identifies training needs of sub-grantees & appropriate training resources.
Provides technical & performance management process assistance to sub-grantees.
Participates in pre- & post-learning program assessments, conference calls, and delivering multi-audience presentations at sub-grantee trainings.
Participates in grant application reviews and recommendations, funding decisions, cost analysis improvements, and prepares grant award documents.
Assists in development of award provisions & reporting forms/instructions.
Highly skilled with multiple software programs including (but not limited to) Microsoft Office, Word, Excel, Outlook, PowerPoint, Prezi, PeopleSoft and maintain several recruitment databases.
Expertise in using and designing on social media platforms including (but not limited to) Facebook, Snapchat, Instagram, Twitter, YouTube, Flickr, Wikipedia, LinkedIn and Foursquare.
Provide leadership, management, and vision when conducting site visits & desk reviews of sub-grantees to ensure compliance with grant provisions & applicable federal regulations.
Coordinates with AmeriCorps Grants Officer for corrective actions with sub-grantee budgetary adjustments.
Retains records in compliance with federal regulations & agency policy.
Develop & nurture relationships with federal funding agency.
Responds to requests for information from current & potential grantees & AmeriCorps members.
Provides interpretation & guidance regarding grant requirements.
Utilize keen business acumen to disseminate information from federal funding agency.
Attends meetings & trainings to enhance professional growth & hone skills.
Develop channels locally & regionally to handle special projects as assigned
Key member of the program management team responsible for building an organizational culture based on respect, integrity, creativity, successful outputs/outcomes, and accountability.
Provide advisory services in conducting community research, analyzing market trends, creating leadership development processes, and monitoring portfolio progress to ensure diversity, effective training, strengthening community efforts and professional development.
07/2011 to 11/2015
AmeriCorps Workforce Development DirectorOhio Association of Community Health Centers － Columbus, OH
Director of AmeriCorps members in multiple sectors within Ohio's Federally Qualified
Responsible for placement of high quality, diverse, productive and self-motivated AmeriCorps members throughout the State.
Identified, developed and implemented sustainable and strategic planning goals through writing effective grant applications to ensure funding for high quality program activities.
Responsible for maintaining compliance with all agreements, contracts, and memorandums for Ohio's Community HealthCorps AmeriCorps Program, as well as monitoring program expenditures and budgets.
Responsible for reviewing over 300 AmeriCorps applications/resumes annually.
Phone screen all AmeriCorps candidates to determine quality and fit for the program.
Facilitated all reference checks, background screenings and in-person three day
Maintained AmeriCorps record keeping in accordance with the Corporation for National and Community Service, National Association of Community Health Centers, and Community HealthCorps standards.
Provided timely feedback after conducting weekly trainings, quarterly site visits, and yearly desk reviews with all AmeriCorps members and site supervisors.
Identified training needs and provided ongoing opportunities for professional development for current AmeriCorps members and Alumni.
Provided day-to-day oversight and direction for Ohio's Community HealthCorps
AmeriCorps Program, including enforcing corrective actions to resolve non-compliance issues.
Responsible for all media releases, AmeriCorps member evaluations, and program evaluation reports to disseminate information to key strategic stakeholders.
Coordinated capacity building through the Association's response to members' needs in clinical and non-clinical employee recruitment and retention for health centers in low-income populations and/or
medically underserved areas.
Facilitated new hire orientations, networking opportunities, training activities, career fairs, and technical
Communicated effectively in both oral and written formats with Board of Directors, Executive Committee, clinicians, health center staff, patients, community leaders, and government officials through contract negotiations, meetings, presentations, emails, reports, outreach newsletters, press releases, and marketing materials.
Solid comfort level with multiple software programs including (but not limited to) Microsoft Office, Word, Excel, Outlook, PowerPoint, Prezi and maintain several recruitment databases.
Extensive statewide, regional and national travel to visit colleges and universities to
communicate and collaborate with diverse groups to promote health center awareness and discuss opportunities.
Participated in PCA learning teams, conference calls, staff meetings, and board meetings.
Designed and implemented programing for strategic planning, employee engagement surveys, succession planning, and trainings to enhance professional growth.
Demonstrated ability to drive results through learning while maintaining working relationships and strict confidentiality.
Proven problem-solving and analytical skills through daily analyzation to optimize efficiency
Point of contact for initial recruitment for candidates and all Ohio Federally Qualified Health Center staff.
Responsible for scaling of Ohio's Community HealthCorps AmeriCorps Program to optimal levels through developing onboarding practices throughout the Ohio Community Health Centers, building community relationships, ensuring a positive service environment, ongoing program excellence, and effective communication.
Coordinated the planning and logistics for quarterly and annual events for Ohio AmeriCorps members.
Completed, Mental Health First Aid Certified, National Council for Behavioral Health, 2016
Completed, National Leadership and Education Training, Institute For Diversity, 2014
Completed, Compliance Training, Employer Resource Association (ERA), 2014
Completed, HR Management Training, Society for Human Resource Management (SHRM), 2011
Ph.D.: Instructional Design LeadershipFranklin University － Columbus, Ohio
Master of Science: Business PsychologyFranklin University － Columbus, OH
Bachelor of Science: Healthcare Information Systems ManagementFranklin University － Columbus , OH
Training SpecialistAmerican Council on Education － Washington, DC
Bachelor of Arts: Interpersonal Communication (HR)Bowling Green State University － Bowling Green, OHCareer Focus: Psychology, English, and Training & Development
Who's Who in Black Columbus Honoree-2012, 2013, 2014
Who's Who In Black Columbus Emerging Leader-2015
Community HealthCorps 2015 Service Award
*Basketball, bowling, soccer, kickball, dodgeball and softball
*Fantasy basketball, euchre, fantasy football, and March Madness
Budget Development/P&L Management
*Strategic Planning/Procedure Development
*Grant Writing and Review Principles
Ph.D. : Instructional Design Leadership Master of Science : Business Psychology Bachelor of Science : Healthcare Information Systems Management Training Specialist Bachelor of Arts : Interpersonal Communication (HR)
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