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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Ambitious Interpreter with aptitude for learning topic-specific concepts within a broad number of subjects quickly and effectively in order to interpret the content between English and American Sign Language users. Bringing in-depth knowledge of cultural context and interpersonal skills to every assignment, regardless of what company, college, medical facility, or social service sector I was working in that day. Eager to transfer the skills strengthened in a non-traditional career path that required learning and studying language, concepts, and people from many different fields such as tech, medical, advertising, government sectors, healthcare, insurance and benefits, policies and social welfare programs. Interpreting requires proficiency at being adaptable, learning new things very quickly, and having excellent people skills. I look forward to applying my unique background to the field of marketing.

Skills
  • Communications
  • Interpersonal skills
  • Relationship Development
  • Budgets
  • Time management
  • Business Operations
  • Organization
  • Regulatory Compliance
  • Planning and Coordination
  • Scheduling
  • Ability to learn new tasks quickly
  • Adaptable
Education
Bachelor of Applied Arts And Sciences: Organization, Workforce, And Leadership Studies , Expected in 08/2018
-
Texas State University - San Marcos, TX,
GPA:
  • Graduated with 4.0 GPA
  • Graduated summa cum laude
  • Dean's List Spring 2018
  • Dean's List Fall 2017
Associate of Applied Science: American Sign Language Interpreter Training, Expected in 05/2015
-
Austin Community College - Austin, TX
GPA:
  • Graduated with 3.4 GPA
Work History
American Sign Language Interpreter, 05/2015 - Current
Compass Group Usa Inc Florence, AL,
  • Provided signed translations and interpretations for Deaf clients during medical appointments, college courses, business meetings and training events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Conferred with subject matter experts and other colleagues to establish precise understanding of specialized concepts and translate appropriately.
  • Concentration and competency in medical settings.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Maintains crucial time management skills and organization.
  • Commended for flexibility, positive attitude, and interpersonal skills.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Built relationships and contacts within the Deaf community
  • Maintained and managed a freelance schedule working with multiple agencies, complying with a variety of policies and invoicing systems
  • Tracked hours and expenses for each interpreting assignment, detailing each action and charge.
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Video Relay Service Interpreter, 12/2018 - Current
Nemacolin Woodlands Resort Farmington, PA,
  • National video call relay service provided for Deaf and Hard-of-hearing individuals including professional business teleconference meetings, requiring the interpreter to learn on the spot a variety of company specific technical terms and concepts and interpret effectively between English and American Sign Language
  • Maintains interpreting competence and ongoing development of language knowledge and skills
  • Professional soft-skills essential to seamlessly facilitating bilingual communication and cross-cultural mediation
  • Commended for positive demeanor, greeting customers with a smile and explaining the interpreting process to first-time clients before each call
  • Technical skills required for managing the software independently and trouble-shooting any issues calmly and quickly, at times while on a call with multiple clients
  • Interpreted 50 + calls per day
Cashier, 06/2015 - 09/2016
Whole Foods Market City, STATE,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Educated customers on promotions to enhance sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Answered questions about store policies and concerns to support positive customer experiences.
Certifications

Board for Evaluation of Interpreters (BEI) Advanced Level

Board for Evaluation of Interpreters (BEI) Basic Level

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Resume Overview

School Attended

  • Texas State University
  • Austin Community College

Job Titles Held:

  • American Sign Language Interpreter
  • Video Relay Service Interpreter
  • Cashier

Degrees

  • Bachelor of Applied Arts And Sciences
  • Associate of Applied Science

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