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ambulatory service representative resume example with 13+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Career Overview
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
      
  • Customer service expert
  • Multi-Task Management
  • Data Entry
 ​
  • Energetic work attitude
  • Insurance processing
  • Seasoned in conflict resolution
Work Experience
11/2016 to 11/2022 Ambulatory Service Representative Boston Medical Center | Boston, MA,

Greeted members and provided reception services, provided wayfinding to appropriate care locations. Verified patient's visit with pre- established appointment scheduling, registered patients, verified and selected appropriate insurance coverage. Scheduled member and non-member appointments and follow-ups, by telephone. Provided telephone reception for designated area by screening and referring incoming calls to appropriate staff, took and relayed messages. Determined and collected appropriate payments for services. Acted as a back up physician scheduler.
11/2012 to 09/2015 Medical Receptionist American Family Care, Inc. | Montgomery, AL,
Welcomed incoming guests, responsible for patient check in, and calculated high cost injections. Answered incoming calls, registered and screened new patient inquires. Verified eligibility and authorizations, scheduled procedures, inputted lab orders, and mailed new patient forms. Reconciled co-payments at the end of the day and processed medical release forms.
07/2010 to 06/2011 Receptionist Saber Healthcare Group, Llc | Allentown, PA, Greeted patients and verified patient information, collected co-payments and calculated charges. Assisted the appointment line, inputted patient information, pulled and filed medical records. Distributed pending RX refills to physicians and prepared and posted daily deposits.
03/2005 to 07/2010 Receptionist Saber Healthcare Group, Llc | Auburn, IN, Attended to incoming patients, received co-payments, verified eligibility, scheduled appointments. Delivered incoming faxes, assisted with incoming calls and posted the days payments.
Educational Background
Expected in to to | General Studies Rio Hondo College, Whittier, CA GPA:
2016
Expected in to to GED | Whittier Adult School, Whittier, CA GPA:

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Resume Overview

School Attended

  • Rio Hondo College
  • Whittier Adult School

Job Titles Held:

  • Ambulatory Service Representative
  • Medical Receptionist
  • Receptionist
  • Receptionist

Degrees

  • GED

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