Administrative Assistantbringing extensive customer service experience into blended environments. Effective at building and maintaining highly-motivated teams, as well as leading cross-functional teams in a fast-paced environment.
Passionate and personable
Efficient in Microsoft Word, Excel, Spreadsheet, and PowerPoint
Unsurpassed work ethic
Dedicated and dependable
Amazon & EBay Customer Service SpecialistApr 2010 - Sep 2015 Road Runner SportsSan Diego, California, United States
Communicated with vendors regarding back order availability, future inventory and special orders.
Handled daily heavy flow of paperwork, spreadsheets and reports.
Served as the main liaison between customers, management and sales team.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
ER Registration ClerkOct 2013 - Aug 2014 Hi-Desert Medical CenterJoshua Tree, California, United States
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Verified patients\' eligibility and claims status with insurance agencies.
Prepared patient charts, pre-admissions and consent forms as necessary.
Administrative Assistant/Assistant ManagerNov 2008 - Apr 2010 OneSource DistributorsSan Diego, California, United States
Oversaw daily office operations for staff of 6 employees.
Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
Tracked time spent on assignments each day for productivity reporting.
Led warehouse improvement initiatives to advance operational efficiencies.
Barista/Assistant ManagerNov 2007 - Apr 2010 The Coffee CornerSantee, California, United States
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Complied with standards for merchandising, stocking and storing product.
Maintained employee schedules and payroll.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
High School Diploma: 2009 West Hills High SchoolSantee, CA 92071