alternate admin program coordinator evv specialist resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Skillfully direct programming for Office Management position with demonstrated record of accomplishment in boosting viewership without exceeding budget targets. Proven leader with demonstrated analytical and team building skills. Excel at working with team members and collaborating with general public to produce informative and entertaining programs. Detail-oriented with 16+ years of work experience , aiming to leverage a proven knowledge of organizational leadership skills to successfully fill any manager position role. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

  • Bilingual
  • Billing
  • Educator
  • Team Leadership
  • Advanced knowledge of technology
  • Proactive mindset
  • Budgeting
  • Effective leader
  • Budgets
  • Spreadsheets
  • Customer service experience
  • Communication skills
  • Administration knowledge
Work History
04/2019 to Current
Alternate Admin/Program Coordinator/EVV Specialist Educare Community Living Corporation City, STATE,
  • I am the Alternate Administrator over the CLASS program and I help manage and maintain the budgets and monies from the state for our individuals who have disabilities.
  • I have helped establish the EVV system for the program that allows the providers to clock in and out for their daily shifts.
  • I monitor the system on a daily basis and do visit verify and maintenance on the daily clock in and out calls.
  • I turn in reports weekly to the Office coordinator for payroll and for the ED.
  • I monitor my case load and make sure everything is up to par on their services and work closely with the case managers to work as a team for Individuals benefit.
  • I monitor and chart audit my case load and invoices that come in and turn them into the business office.
  • I make sure all authorizations are current and no rejected services are pending.
  • I monitor the providers in the field and help staff shifts.
11/2009 to 04/2019
Lead Habilitation Coordinator/ Medicaid Biller/ Payroll Clerk South Plains Community Action Association Incorporated City, STATE,
  • I managed and maintained monies and budgets for individuals on the CLASS program.
  • I tracked their Habilitation, Respite, AA, MHM and Therapies on spreadsheets to make sure everyone was up to par.
  • I provided services for the individuals in need and created an on-call schedule for the office staff.
  • I managed 5-8 staff members in the office and 95 out in the field.
  • I hired new employees and set them up with Individuals, I ran OIG and Misconduct registry on the new employees and submitted it to HR.
  • I managed the EVV system, I would input and take care of every providers clock in and out.
  • I would do visit maintenance and run reports on the EVV system.
  • Maintain every clock in and out per each provider and make sure that each call has the correct reason code and proper notes for that particular call.
  • I would submit billing for every service provided and used per Individual on the program into TMHP.
  • Once billed, I would reconcile what TMHP sent back and make sure every 3625 was marked as paid.
  • I filed paperwork in the individual charts on a daily basis.
  • I ran monthly OIG and Misconduct registry reports for new and existing employees.
  • Maintained CPR certifications for each provider and instructed classes for those who needed a certification.
07/2004 to 10/2009
Health Educator/ PSR/ Biller Community Health Center Of Lubbock City, STATE,
  • I worked with the mobile medical and dental unit buses that went out everyday to service clients in the 5 different surrounding counties.
  • We serviced migrant/ seasonal farm workers and the mobile units would go out to the actual field and we would screen the patients, put them on a pay scale program and then let them see the dental or medical unit.
  • I helped find resources for the patients for utilities, food and clothing for their families.
  • I would input all new patients into the system and would submit billing to the insurances that are on file.
  • I would file in every chart daily, do daily inspections of the mobile units and turn in any cash or payments made daily from the visits.
  • As a health educator, I would hold diabetes classes in different counties to help the patients maintain and control their health issues.
  • Went to and held health fairs in the communities we services to give awareness of our clinic.
Expected in 08/2021
Master of Arts: Healthcare Administration
Wayland Baptist University - Lubbock, TX,
Expected in 05/2019
Bachelor of Science: Business Administration

Specialization in Management Information

GPA: 3.5

Cum Laude

Expected in
Testout Network Pro Certification, Testout Server Pro: Install andConfigure Certification, Testout Security Pro Certification, Testout Desktop Pro Certification:
- ,
President's List, Dean's List

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Resume Overview

School Attended

  • Wayland Baptist University

Job Titles Held:

  • Alternate Admin/Program Coordinator/EVV Specialist
  • Lead Habilitation Coordinator/ Medicaid Biller/ Payroll Clerk
  • Health Educator/ PSR/ Biller


  • Master of Arts
  • Bachelor of Science
  • Testout Network Pro Certification, Testout Server Pro: Install andConfigure Certification, Testout Security Pro Certification, Testout Desktop Pro Certification

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