, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Responsible food service worker offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Accomplishments
Skills
Situational Awareness
Building Customer Trust and Loyalty
POS Systems and Ordering Platforms
Order and Refund Processing
Upbeat and Positive Personality
Customer Account Management
Calm and Professional Under Pressure
Hospitality and Professionalism
Daily Food Preparation
Food Portioning and Packaging
Kitchen Staff Support
Wait List Management
High-Volume Dining
Work History
All Round General Laborer, 12/2022 - Current Wegmans Food Markets, Inc. – Cherry Hill, NJ,
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Resolved problems with orders quickly and offered refund or replacement.
Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
Assisted customers in choosing menu items by providing food complementing information.
Trained team members to prepare sandwiches and other items according to instructions.
Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Made food according to standard recipes with requested changes for customer satisfaction.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Organized and re-stocked various stations and self-service items.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
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