Customer service representative with 18 years experience in airline travel. Adaptable and able to multi-task in often stressful and time restricted work environment.
Friendly, positive, first point of contact for customers. Solve problems arising from a variety of issues.
Assess fees, collect payment. Handle all aspects of boarding process, assist customers with special needs, make public announcements. Front desk agent in busy lounge providing specialized service for demanding domestic and international customers.
Document patient medical and dental history , x-rays, lab work.
Assist doctor with a variety of dental procedures and emergencies.
Provide emotional support through active listening.
Equipment maintenance and sterilization, order and stock supplies.
Field incoming calls for information and rates. Find appropriate routes, dates and fares for new reservations; make changes to existing reservations. Provide correct information concerning fare rules and documents.
Four handed assisting for general dentistry, prosthodontics, and endodontics, x-rays, lab work.
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