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Airport Customer Service Agent Resume Example

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AIRPORT CUSTOMER SERVICE AGENT
Career Overview

Customer service representative with 18 years experience in airline travel. Adaptable and able to multi-task in often stressful and time restricted work environment.

Core Strengths
  • Team player
  • Time management
  • Complaint resolution
  • Dependable
  • Listen and communicate
  • Customer focused
Work Experience
New York UniversityAugust 2000 to August 2013Airport Customer Service Agent
Brooklyn , NY

Friendly, positive, first point of contact for customers. Solve problems arising from a variety of issues.

Assess fees, collect payment. Handle all aspects of boarding process, assist customers with special needs, make public announcements. Front desk agent in busy lounge providing specialized service for demanding domestic and international customers.

Dr Carol Aiken, DDSJanuary 2005 to March 2010Dental Assistant
City , STATE

Document patient medical and dental history , x-rays, lab work.

Assist doctor with a variety of dental procedures and emergencies.

Provide emotional support through active listening.

Equipment maintenance and sterilization, order and stock supplies.

United AirlinesMay 1995 to August 2000Reservations Sales and Service
City , STATE

Field incoming calls for information and rates. Find appropriate routes, dates and fares for new reservations; make changes to existing reservations. Provide correct information concerning fare rules and documents.

Educational Background
Edmonds Community College1984Associate of Arts: Dental assistingCity, State, USA

Four handed assisting for general dentistry, prosthodontics, and endodontics, x-rays, lab work.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info

Resume Overview

School Attended

  • Edmonds Community College

Job Titles Held:

  • Airport Customer Service Agent
  • Dental Assistant
  • Reservations Sales and Service

Degrees

  • Associate of Arts : Dental assisting

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