Airborne Tactical Systems Operator resume example

I worked as a Sales Associate in Walmart's Fresh Produce department for half a year before getting shipped to basic training for the Air Force. In that time I had learned and performed the following functions:

• Kept apprised of emerging trends and provided informative customer service to assist in product selection.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
• Coached team members on security risks and loss prevention to aid in mitigating store theft.
• Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
• Sold various products by explaining unique features and educating customers on proper application.
• Assisted customers by finding needed grocery items and checking inventory for items at other locations.
• Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Recommended optimal merchandise based on customer needs and desires.
• Observed customer behaviors to identify security threats and escalate concerns to supervisors.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

I was hired as a seasonal employee to work in Kohl's online orders department. The job required that I pick items to fulfill online orders from the sales floor, package said item(s) appropriately, print shipping labels for the packages, and prepare massive amounts of customer orders for pick-up and delivery. Other duties included:

• Trained and coached new team members using proven sales system and training protocols.
• Arranged, secured and labeled boxes with speed and accuracy.
• Organized storage areas to maximize efficiency of materials movements and minimize labor required.
• Checked products and rejected damaged items from shipments.
• Staged final products for shipment.
• Prepared shipments for postage through careful packing, sealing and labeling of materials.
• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
• Assisted customers by finding needed home accessories and apparel items and checking inventory for items at other locations.
• Processed orders through system and coordinated product deliveries.

During the semester book-rush at Indiana University I was hired as a temporary Cashier. I also worked as a customer greeter for the store, I assembled online orders, and cleaned around the store when needed. Duties included:

• Processed all sales transactions accurately and promptly to prevent long customer wait times.
• Wiped down counters to remove debris and maintain cleanliness.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Learned roles of other departments to provide coverage and keep store operational.
• Troubleshot and resolved issues with cash registers, card scanners and printers.
• Processed customer payments quickly and returned exact change and receipts.
• Assisted customers with account updates and promotional offers.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Welcomed customers, offering assistance to help find necessary store items.