Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Driven sales associate with exceptional record of accomplishment in exceeding sales, service and performance targets. Responsible and friendly, able to make customers feel welcome, listens to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

  • POS system operation
  • Payment processing
  • Merchandise restocking
  • Scanner operations
  • Customer assistance
  • Credit and cash transactions
  • Cash register operation
  • ID verification
  • Customer greeting
  • Inventory control procedures
  • Retail merchandising expertise
  • Results oriented
  • Accurate money handling
  • Reliable and punctual
  • Excellent communication skills
  • Team player mentality
  • Tactical data systems
  • Managing file systems
  • Audio systems
  • Strategic and tactical planning
  • Controlled tactical operations
  • Superb time management
04/2017 to Current
Airborne Tactical Systems Operator Ppg Industries, Inc. Iowa, LA,

I am in the Air Force Reserve, stationed at Hurlburt Field in Florida and I fly on board all light-ISR aircraft for AF Special Operations Command.

My role on the aircraft is to run communication and mission systems for Intelligence, Surveillance, and Reconnaissance missions in foreign countries for the protection of US troops and enemy target development.

I've been enlisted for 3 years now, with one 6-month deployment to the Middle East. In this time I have collaborated with other sister-services and militaries from other countries.

  • Top Secret security clearance.
  • As a crew member on my aircraft I have proficient skills in communication and problem-solving. I understand the value of being able to communicate effectively, accurately, and making sure everyone involved understands the objectives of the task at-hand.
  • As an operator, I have knowledge on numerous computer and mission systems which have molded me into an excellent multi-tasker, as well as an effective prioritizer.
  • Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons.
  • Led diverse training simulations to prepare teams for combat and emergency situations.
  • Achieved no discrepancies on evaluations consistently over a 3-year enlistment through outstanding job duty performance, volunteerism and attention to detail in signals intelligence and mission coordination.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
05/2017 to 10/2017
Sales Associate Dean Health Edmond, OK,

I worked as a Sales Associate in Walmart's Fresh Produce department for half a year before getting shipped to basic training for the Air Force. In that time I had learned and performed the following functions:

  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Assisted customers by finding needed grocery items and checking inventory for items at other locations.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended optimal merchandise based on customer needs and desires.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
11/2016 to 01/2017
Online Sales Associate Kohls City, STATE,

I was hired as a seasonal employee to work in Kohl's online orders department. The job required that I pick items to fulfill online orders from the sales floor, package said item(s) appropriately, print shipping labels for the packages, and prepare massive amounts of customer orders for pick-up and delivery. Other duties included:

  • Trained and coached new team members using proven sales system and training protocols.
  • Arranged, secured and labeled boxes with speed and accuracy.
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required.
  • Checked products and rejected damaged items from shipments.
  • Staged final products for shipment.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assisted customers by finding needed home accessories and apparel items and checking inventory for items at other locations.
  • Processed orders through system and coordinated product deliveries.
12/2015 to 01/2016
Cashier TIS College Bookstore City, STATE,

During the semester book-rush at Indiana University I was hired as a temporary Cashier. I also worked as a customer greeter for the store, I assembled online orders, and cleaned around the store when needed. Duties included:

  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Assisted customers with account updates and promotional offers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
Education and Training
Expected in
: Cryptologic And Signals Intelligence
Air Force ISR Apprenticeship Course - Goodfellow AFB, TX,
Expected in 08/2018
: Specialized Survival For Sensitive Reconnaissance
Combat Survival Training - Fairchild Air Force Base, WA,
Expected in 06/2014
High School Diploma:
Baker High School - Baker, FL,
  • Accrued over 550 hours of combat flight time, recently selected for flight instructor upgrade by Squadron Commander.
  • Awarded International NATO Medal in 2019 for working with foreign allies in a combat environment.
  • 2019 Airmen of the Quarter, 28th Intelligence Squadron.

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School Attended

  • Air Force ISR Apprenticeship Course
  • Combat Survival Training
  • Baker High School

Job Titles Held:

  • Airborne Tactical Systems Operator
  • Sales Associate
  • Online Sales Associate
  • Cashier


  • Some College (No Degree)
  • High School Diploma

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