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Agile Coach/Agile Scrum Master Resume Example

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AGILE COACH/AGILE SCRUM MASTER
Summary
  • Motivated Social Services Assistant displaying high level of flexibility, adaptability and organizational skills. Superior leadership skills and demonstrated track record of success working with diverse client populations in one-on-one and group settings.
  • Innovative, empathetic, and enthusiastic Social Worker with five years of experience working with clients to resolve mental health issues and promote positive living choices. Knowledge of family systems therapy and individual outpatient clinical therapies.
  • Demonstrates understanding and sensitivity to serving culturally diverse populations. Offer creativity and flexibility on delivery of services.
  • Superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
  • An experienced social worker with peculiar skills which includes: excellent problem-solving, analytic, communication skills, patient and client focused.
  • Able and willing to work with people from all from all background
  • Committed to achieving set goals for client and agency.
  • A large group facilitator with collaborative skills.
  • Ability to work in a fast paced, ever changing and growing environment.
  • High emotional intelligence coupled with the ability to manage work-related stress, resolve conflict, and maintain great competence on the job.
  • A good listener and empathizer.
  • Self-awareness
  • Violence prevention
  • Mood disorders knowledge
  • Patient-centered cared
Experience
Agile Coach/Agile Scrum Master|Spotify - Raleigh, NC|10/2017 - 07/2020
  • Participated in daily Scrum meetings to update on project progress.
  • Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
  • Developed new analytics tool to allow senior management to understand impact of each project.
  • Monitored and facilitated scrum processes and team meetings for product development.
  • Trained and mentored highly effective teams to meet corporate service standards.
  • Oversaw on-site and off-site teams of up to 20 professionals working on diverse IT projects.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.
  • Managed pre-production and production product deployments.
  • Oversaw quality control strategies, including sampling, testing and line inspections.
  • Analyzed and interpreted engineering information to identify needs and make recommendations.
  • Coached team members on Agile principles and providing general guidance on the methodology.
  • Helped teams apply the Scrum and Kanban Framework and principles of agility to the benefit of the team and organization.
  • Good technical knowledge of programming practices (Continuous Testing, Pairing and more)
  • Embodied agility using a servant leadership approach and leading by example
  • Remove organization impediments that are preventing teams from accomplishing their goals.
  • Facilitated events and activities as necessary and ensure teams and the organization are realizing value from them.
  • Worked with Product Owners in creating and maintenance of Product Backlog
  • Coached team members on Agile principles and providing general guidance on the methodology
School Social Worker Intern|Creekview Intermediate - Marysville, OH|08/2018 - 05/2019
  • Fulfilled tasks set out by supervisors from several departments.
  • Attended meetings and took minutes.
  • Performed research at supervisor's request.
  • Provided assessment and case coordination.
  • Provided individual and group therapy sessions.
  • Provided counseling services to recipients under the supervision of School Counselor.
  • Followed agency policies with regard to time schedules, regulations, and matters of dress.
  • Organized, managed and facilitated social clubs that taught students life skills.
  • Prepared agendas for discussions with my Field Director and Field Instructor.
  • Guided students away from non-productive or negative behaviors through modeled reasoning, problem analysis and creative strategizing.
  • Assisted with the completion of investigations for harassment, intimidation and bullying.
  • Successfully improved students participation in the classroom through integration of creative role-playing exercises.
  • Collaborated on a multidisciplinary team to implement interventions for students and discuss students progress and IEPs
  • Referred family members to outside support options to assist with coping during times of increased stress.
  • Interviewed clients to assess situations, capabilities and problems.
  • Worked with community resources to engage youth in pro-social activities and help families access services.
  • Entered client data in centralized database and maintained up-to-date case records for all clients.
  • Identified appropriate community resources and provided referrals for services.
  • Advocated for victims during difficult situations by handling various tasks
  • Coordinated between various entities to manage cases.
  • Conferred with clients to discuss options and goals for various services.
  • Directly serve members, addressing psychosocial needs within the scope of Grand Rounds' products, including both coordination and direct member care.
  • Participate in a collaborative interdisciplinary team consisting of varying medical and behavioral health specialists to deliver seamless, high quality care to complex members.
  • Use validated techniques such as Motivational Interviewing to help members achieve improved health.
Sunnyside Community Services|Sunnyside Community Services - Queens, NY|10/2013 - 09/2014
  • Cooked healthy snacks and meals for program recipients.
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Collaborated with social workers to support patients.
  • Maintained thorough and accurate records outlining program operations and participant progress.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to clients needs
  • Educated patients on various resources, services and programs to maximize care.
  • Partnered with interdisciplinary teams to implement care plans.
  • Answered questions and responded to inquiries to deliver high level of service to patients.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • Observed safety protocols to minimize accidents and spread of disease.
  • Evaluated patient behavior and reported changes to clinical team.
  • Assisted social workers with building, coordinating care needed by clients.
Social Services Case Manager|Girls Power Initiative - Benin, Edo, Nigeria|05/2009 - 07/2013
  • Functioned as treatment team member, interpreting social, emotional and family system problems and strengths to other members.
  • Promoted integration of services for clients, including behavioral health care and long term services to enhance continuity of care.
  • Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
  • Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
  • Served as mentor for young girls in the program.
  • Co-facilitated therapy groups for young girls who have been victims of rape
  • Arranged and facilitated support groups, life skills education programs and supportive counseling for survivors by coordinating appropriate trained and license service providers.
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
Education and Training
Tayo Akpata University of Education||Ekiadolor, Nigeria|12/2012Associate of Arts: Adult Education/Computer Science
Ohio State University||Columbus, OH|05/2019Bachelor of Science: Social Work
  • Dean's List Honoree Autumn 2017 through graduation
  • Student Ambassador, College of Social work Member
  • 3.314 GPA
Mental Health And Recovery Board of Union County||Marysville, OH|01/2019Youth Mental Health First Aid Certificate
  • Completed coursework in Youth Mental Health First Aid
Western Governors University||Salt Lake City, UT|05/2020MBA: Business Administration
State of OhioLicensed Social Worker, LSW
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Resume Overview

Companies Worked For:

  • Spotify
  • Creekview Intermediate
  • Sunnyside Community Services
  • Girls Power Initiative

School Attended

  • Tayo Akpata University of Education
  • Ohio State University
  • Mental Health And Recovery Board of Union County
  • Western Governors University
  • State of Ohio

Job Titles Held:

  • Agile Coach/Agile Scrum Master
  • School Social Worker Intern
  • Sunnyside Community Services
  • Social Services Case Manager

Degrees

  • Associate of Arts : Adult Education/Computer Science
    Bachelor of Science : Social Work
    Youth Mental Health First Aid Certificate
    MBA : Business Administration
    Licensed Social Worker, LSW

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