ADMISSIONS DIRECTOR AND MANAGER OF HUMAN RESOURCES
To secure a position with a fast paced growing company that will enable me to use my strong communication & organizational skills.
Microsoft Word, Excel, and PowerPoint.
I am also very good with Adobe Illustrator, InDesign and Photoshop.
I have excellent organization skills.
I communicate well with others.
I also perform well under pressure and display strong leadership abilities.
Proficient in KIPU and BOX
Certifications/Trainings: HIPPA, Security Awareness, Blood borne Pathogens, HIV/AIDS, Aggression Control, CPR, Ethics, Domestic Violence, First Aid, Sexual Abuse and Trauma, Co-Occurring Disorders, Suicide Prevention, Clients Rights Abuse and Neglect, Cultural Competency, ADA/AD OverviewData entry
Critical thinking skills
Excellent written and verbal communicator
Assessing patient presentation
Calm under pressure
Employee handbook development
Employment law knowledge
Personnel records maintenance
New hire orientation
Human resources understanding
Market research proficiency
Staff development expertise
Standard operating procedures
Analytical problem solving
Admissions Director and Manager of Human Resources January 2015 to CurrentSOUND RECOVERY SOLUTIONS, LLC － Delray Beach, FL
As Admissions Director I was responsible for pre-assessments, intakes.
Intake coordination between new admits and therapists and office scheduling.
Maintaining that role I was responsible for making new templates and reports.
Correcting errors made.
Creating new users and delegating responsibilities amongst their roles.
As Manager of Human Resources I was in charge of interviewing new employees.
Background checks pre-employment.
Maintaining a professional relationship between Urine Analysis cup distributors and businesses that assist in background checks and pre-employment drug screenings.
Organizing Personnel Charts according to DCF and JACHO.
Sales Associate, Customer Service Representative and Quality and Assurance Monitor June 2014 to December 2014ASAP Tech Help － Delray Beach, FL
While on the sales floor it was my responsibility to answer calls, diagnose computers and provide the customers with the best way to resolve their PCs issues.
I used Five9 to receive and make calls, LogMeIn Rescue to access their PCs and RevenueWire to process their payments.
I averaged between $800-$2000 a day in sales.
In Customer Service it was my responsibility to resolve any issues the customers had occurring to their Computers and transfer them to the necessary department.
My tasks in Quality and Assurance were to monitor the sales agents, customer service representatives and technicians.
It was my responsibility to make sure no employees were providing false information, straying from their scripts or doing anything that could jeopardize the company.
Digital Broadcaster May 2011 to November 2013Trio Video － Chicago, IL
Created the graphics to be aired during live broadcastings of different Chicago sporting events.
Updating player's statics and game scores.
Broadcasting replays and other game highlight during live games.
Social Media and Marketing Director July 2008 to April 2011Lars Fox － Portland, OR
While working under Lars I was responsible for a variety of different jobs.
I updated all of his social media websites with the latest musicians and trends.
I was responsible for his daily calendar.
What events he was going to, studio time, meetings and leisure activities.
Medical Receptionist and Assistant October 2006 to July 2008O'Carrol and Associates － Naperville Glen Ellyn, IL
Verifying patience insurance information.
Billing patience accurately.
Setting up appointments.
Assisting in different in office procedures such as wound care, bandage changing, and insert fittings.
Bachelor of Arts : Marketing and Advertisement, 2006The Art Institute of Chicago － Chicago, IL, USAGPA: GPA: 3.5[Number] GPA 3.6Member of [Club Name] Club PhotographyMember of [Club Name] Club Film Editing
ADA, Adobe Illustrator, Photoshop, AD, Advertising, Billing, Blood borne Pathogens, Broadcasting, Charts, CPR, Clients, Customer Service, Editing, Film, First Aid, graphics, Human Resources I, InDesign, insurance, leadership, Director I, Marketing, meetings, access, Excel, office, PowerPoint, 2000, Microsoft Word, Organizing, organization skills, Personnel, Photography, Quality and Assurance, sales, scheduling, scripts, Trauma, websites, wound care
Sales Software: Salesforce.com, TapScan
Public Relations Software: Bacon's Mediasource, Factiva
Desktop Publishing Software: Photoshop, Illustrator, HTML