Versatile Chief Nursing Officer with over 6 years of experience supervising and overseeing the responsibilities of 14 members of a nursing team as well as numerous non-certified staff. Responsible and reliable with excellent recordkeeping and treatment plan creation talents. Profound knowledge of both state and federal patient care regulations.
Skills
Controls systems enhancement
Market access and expansion
Recruiting and hiring top talent
Market trend expertise
Organizational leadership
Program leadership
Regulatory compliance
Executive leadership
Risk management
Policy updates
Strategic planning
Experience
12/2020 to 06/2021
Acting Chief Executive OfficerCleveland Nursing And Rehabilitation Center, Llc – Cleveland, MS,
Established and oversaw strategic business actions and streamlined operations.
Supervised Director of Human Resources, Directors of Behavioral & Nursing Services to effectively direct and enhance employee operational areas.
Enhanced departmental communications resulting in a team mentality.
Controlled business direction changes and provided support during restructurings.
Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Complied with OPWDD standard regulatory bodies to meet business requirements.
Cultivated successful business culture focused on performance optimization and goal attainment.
07/2019 to 06/2021
Chief Program/Chief Nursing OfficerCRVI – City, STATE,
Hired and trained new nursing staff members and trained all team members in area of service.
Answered questions and addressed concerns from employees promptly through email, phone and in person.
Managed team of 11 registered nurses, 3 licensed practical nurses and numerous non-certified staff.
Created and implemented staff schedules and provided quality nursing care to patients.
Oversaw patient recordkeeping and regulatory compliance programs.
Enforced disease prevention protocols among staff members, patients and visitors.
Recruited, interviewed, hired and coached employees and promoted high level of care quality to patients.
Created and integrated new nursing protocols designed to improve patient outcomes while minimizing medical errors.
Provided patients with direct nursing care when the department was short-staffed.
Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Supervised administrative staff of 4 including Director of Nursing, Director of Behavioral Supports, Program Manager Supervisor and Director of Admissions, delivering consistent coaching and mentoring to improve job efficiency.
Participated in weekly meetings with department heads to discuss census information, admissions and discharges for residents.
Developed policies to align procedures with strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
Directed daily operations at facility caring for more than 275 individuals.
09/2015 to 07/2019
Director of NursingCRVI – City, STATE,
Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
Monitored development, implementation and updates of individualized care plans.
Assessed competency of clinical staff to promote quality, continuity and safety.
Implemented changes needed to correct deficiencies found during state audits.
Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
Participated in weekly meetings with department heads to discuss census information, admissions and discharges for residents.
Developed policies to align procedures with agency initiatives and complied with statutory, regulatory, state and federal guidelines.
Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive changes.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Education and Training
Expected in 01/1999 to to
Associate of Applied Science: Criminal Justice North Country Community College - Malone, NY, GPA:
Expected in 05/2014 to to
Associate of Applied Science: Nursing North County Community College - Malone, NY, GPA:
Expected in 09/2017 to to
Bachelor of Science: Nursing Western Governors University - Salt Lake City, UT GPA:
Expected in to to
MBA: Health Administration Western Governors University - Salt Lake City, UT GPA:
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