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Account Manager/Steelyard Resume Example

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ACCOUNT MANAGER/STEELYARD
Skills
  • Strong interpersonal skills
  • Digital catalog development
  • Branding expertise
  • Motivational
  • Business development
  • Excellent Communication/Listening Skills
  • Client/vendor relations
  • Revenue driver
  • Analyze data
  • Team player
  • Trainer
  • Customer Oriented
  • MS Office, SalesForce, CRM, Insightly / G-Suite, Wrike, Basecamp
  • Self Starter
  • Adaptable
  • Achievement Oriented
  • Intuitive
  • People Person
  • Positive Vision
  • Competitive
  • Customer Service, Sales and Management
  • Inside Sales, Team player
  • Trade Shows
  • Logistics
  • Market research
  • Meetings
  • Sales floor support
  • Sales processes
  • Sales coordination
  • Consultative sales skills
  • Sales assistance
  • After sales support
  • Pre-sales support
  • Retail energy sales
Professional Summary

Exceptional Account Manager with a passion for Health, Wellness & Quality of life, focused on making your business grow. Dedicated client relations Specialist utilizing: organization; communication; management and problem solving skills to develop successful business partnerships. Enthusiastic, Driven, professional with expertise in communication and negotiating. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization.

Work History
Account Manager/Steelyard, 01/2013 to Current
Company Name - City, State
  • Manage Key Accounts(25)-Leading Brands within the Interior Design Industry to build and develop their Commercial, Residential, Hospitality & Retail Projects via a Digital Online catalog
  • Steelyard is the largest Specification Platform catering exclusively to the Professional Design Community
  • Proficiently Manage Client Accounts to ensure long term satisfaction • Function as liaison between Client and Cross Functional internal team to ensure timely and successful delivery of contract assets according to customer expectation
  • Manage new onboarding development - communicate with Brand to understand their goals/ expectations, secure the necessary collateral(data,imagery,media) to create a digital catalog specific to Interior Design trade • Direct Sales team with Onboarding & Integrating new clients, Develop Existing Relationships • Initiate Training for Steelyard Presence/Coordinate Quarterly Renewal Meetings • Manage Marketing & Data Analytics • Develop a trusted advisory relationship with key accounts, stake holders • Manage multiple projects, Monitor and Track scheduled events • Partner with Marketing Team to deliver campaign contract deliverables • Maintain and Cultivate value driven collaborative partnerships with clients • Point of contact for all post sale inquiries Client Listing Reviews - Perform quarterly catalog quality assurance for maximum benefit
  • Maintained account information accuracy by communicating frequently with salesmen and account executives
  • Led customer product implementation projects and conducted training
Custom Import Manager/Purchasing Agent, 09/2007 to 01/2013
Company Name - City, State
  • Develop, Source, Procure Custom Promotional Products for Promotional Industry • Generate and place Purchase orders, take maximum advantage combining orders, Consolidating freight • Disseminate arrival information with Operations Manager and Warehouse Manager • Verify invoices received from vendors match purchase orders Select freight methods for maximum efficiency and minimum cost
  • Supported both Inside & Outside Sales Teams with inquiries regarding custom projects • Partnered with Foreign Vendors/Merchandise Team to ensure competitive pricing/ projects/timely delivery • Traffic international shipments with domestic Freight handler/Operations Manager
Inside Sales /Preferred Account Manager, 09/2007 to 01/2013
Company Name - City, State
  • Manage Growth/Territory Sales East Coast • Direct and manage independent Ad Specialty Distributors selling Promotional Products • Drive Revenue by educating customers about product, promotions, specials, production, inventory, best selling products, issue quotations, implement programs for customers • Follow up on leads, ensuring every sales opportunity is responded to and supported • Analyze sales data ongoing basis to evaluate opportunities • Partner with Field Manager(s) to approach territory goals and coverage from team perspective
  • Ensure Ongoing Customer Satisfaction within designated territory • Assist with Promotional Industry Trade Shows
  • Preferred Account Manager-Order Management, Quotes Proposals & Projects. Prepare sales literature & handle all aspects of logistics for an order from inception to completion
Sales Coordinator/Executive Assistant, 07/1992 to 08/2007
Company Name - City, State
  • Sales and Management Support for Key Specialty Supplier • Inside Sales-Manage 25 White Glove Accounts ($500,000 Sales Volume) • Partner with Regional Field Manager to develop, established partnerships, ultimately increasing sales; Manage quotes, coop programs, proposals • Liaison between Client & Sales Executives/Customer Service Team • Manage Overseas Projects • Oversee, Manage Execution of Trade Shows to ensure 100% success-inception to completion
Education
Bachelor of Arts: : Sociology, 1987Queens College, C.U.N.Y - City
Sales Associate CourseBob Hogue School of Real Estate - City
Personal: Kickboxing,Health & Fitness Nutrition
  • Passion for Health, Wellness & Quality of life. Capable of teaching clients how to use equipment
  • Life Learner who enjoys improving with knowledge & education
  • Ultimate goal to be Expert in Health & Fitness Field
  • CPR / AED Certified
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Resume Overview

School Attended

  • Queens College, C.U.N.Y
  • Bob Hogue School of Real Estate

Job Titles Held:

  • Account Manager/Steelyard
  • Custom Import Manager/Purchasing Agent
  • Inside Sales /Preferred Account Manager
  • Sales Coordinator/Executive Assistant

Degrees

  • Bachelor of Arts : : Sociology , 1987
    Sales Associate Course

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