Manage customer relationships by responding to inquiries, resolves problems, proposes new solutions, and providing proactive follow up in a timely manner.
Establish a thorough knowledge of products, services, vendor information and customer base as well as the needs of our client.
Act as liaison between communities, vendors, to meet service expectations.
Uses independent judgment and discretion in resolving customer complaints and providing sound resolutions.
Maintain, assemble and communicate information to vendors with the goal of resolving issues.
Conduct community surveys to obtain information regarding services or satisfaction. Gather pricing and service data from vendors. Maintain database of monthly and quarterly vendor sales figures.
Ability to analyze sales figures, draw conclusions and make sound business recommendations based on data.
Perform specific work duties and responsibilities as assigned.
Prepare, schedule and lead/participate in quarterly and annual business reviews.
Participate in corporate client site visits.
Ensures a high level of customer service to our clients, customers and business partners.
Provides support to District Title I schools by implementing policies and coordinating programs to build capacity for parental
involvement per state and federal Title I, Part A regulatory guidelines
Manages space and operation of the school Parent Resource Center; Greets and assists parents
Selects and purchases appropriate materials for parent check-out
Develops and maintains a Parent Library and provides training for parents in the use of materials
Assists parents with the understanding of Title I Part A, NCLB, AYP, report cards, learning compacts, assessments,
progress reports, Parent Rights & Responsibilities, and school improvement
Provides orientation for all parents new to the school
Creates opportunities to involve all parents in the education of their child
Coordinates academic-based learning opportunities/workshops for parents at flexible times
Organizes volunteer program; Recruits and provides continuous training for volunteers
Advertises all Title I Parent Involvement activities through a variety of media
Communicates with parents via school newsletter and/or Parent Center newsletter, and/or website
Serves as liaison between the local school and the Title I Office Parent Involvement and SES
Initiates and responds to parent phone calls, emails, and written correspondence related to Parent Involvement and/or
Participates in early release conferences, assisting parents with the understanding of progress reports, school progress
reports, and report cards
Calculates and keeps accurate data of parental involvement
Submits all required Title I documentation to Title I office in a timely manner
Assists in the development/implementation and monitoring of the Parent Involvement Budget
Monitors and maintains records required by Title I
Conducts professional learning sessions with staff to improve parent involvement
Collaborates with all staff regularly to coordinate meetings/workshops for parents
Conducts written and oral surveys of parent needs
Conducts program evaluations of the parent activities and Title I, Part A program
Assists in the development/implementation, monitoring, and evaluation of the school's Parental Involvement Policy and
Serves as a liaison between school and community for parent involvement purposes
Assists parents in accessing community resources
Develops partnerships with other social agencies
Serves as a resource to PTA
Establishes and meets regularly with the Parent Involvement Committee
Attends regularly scheduled meetings/professional learning as determined by Title I Office
Performs other Title I duties as assigned by the Title I Grant Manager
Performed as a Chef in charge of food quality
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